"Staff is very helpful."

"The carpets are torn and dirty. The breakfast was a joke. But the service and smiles were good."

"Description does not match with reality. Under Staffed and no courtesy from staff, rooms are not clean and below par conditions. The amount they charged and service we got has no correlation. Will not recommend this hotel and will not prefer in future"

"12 months since my last visit and the staff are even better than I remember. Arriving 2am you might except the “night” staff welcome but no smiling faces and helpful staff. The room is well equipped but the towels could do with changing as they are getting a bit scratchy but everything else is fine. ..."

"It was a good stay there in Mercure. Room should be better in terms of cleanliness. Other than that everything fine."

"Good"