Hotel dekat Palmetto Dunes Club

"We’ve been coming to this resort for several years and it’s the second year we’ve had problems with the room. This year the air conditioning, microwave and tv were not working when we checked into our room. It took maintenance 1.5 hrs to fix the issues and during that time we were not offered to switch rooms. Once complete maintenance left. We went down to the front desk who was aware of the issue and had said nothing during the duration, and the most they offered was to remove the resort fee...

"The bathroom was not what was displayed online. We did not get master tub and the shower filled up past our ankles when showering. It would not drain unless water off. Also the bathroom door was damaged and would not close all the way, there was a large crack where u can see in. No true privacy. The resort itself was nice but room not as expected or worth the price."

"Clean rooms and a great breakfast"

"At 4:00 a.m., I awoke to use the restroom. While returning to my bed, I observed a cockroach traversing the floor. Naturally, I was unable to resume sleep. As I remained in bed with the lights illuminated, unable to fall asleep, additional cockroaches were observed moving throughout the room. I have recorded a video of this incident. Yesterday, a roach was discovered. Maintenance personnel promptly eliminated the roach and limited their efforts to spraying around the balcony door. We are seeking...

"Too"

"This was me and my family’s 2nd time staying at this hotel and it’s such a nice place to stay. Hotel staff is super friendly and helpful. Love the gelato!! My favorite treat. My kids loved the pool and it’s a great place to fully get away and relax. I would stay a 3rd time."

"The “ free high speed internet “ doesn’t exist. What they claim it WiFi only lasts few minutes and cut you off. Beach area was clean and nice, but if you want to seat on a chair and under an umbrella, you’ll have to bring your own or rent them for about forty dollars a day. They do nickel and dime you every step you take. A lot of miscellaneous charges that no one could explain what these charges include, no one. We love Hilton Head Island, but will not go back to Hilton beach front hotel."

"Location is dated in process of being updated motel. Rooms clean, hardly saw staff while there. Cheap for hHi in pinch for nights stay but would it take multiple days"

"Staff at front desk were very nice"

"This was a special celebration for 1st Cousins being reunited and celebrating a birthday. The villa was so beautiful and enjoyable. I would visit again."

"Horrible customer service"

"Overall our stay was excellent, the furniture around the pool could use some cleaning."

"Beautiful hotel with emphasis on quality and service. Ideal location convenient to harbour and beach. Immaculate throughout."

"The beach house is located in a Great spot for families who are interested in spending time in the ocean and on the sand… As well as having a beautiful pool for swimming and lounging. The rooms are comfortable if you book a junior suite. The standard rooms feel a little musty and dated. The junior suites have ample room, are well decorated and comfortable. The staff was pleasant and were very helpful and accommodating us with a walk-in shower due to elderly family members traveling with us. We...

"Great place, nice staff"

"Quiet & Wilma is the BEST!! Upgrades required. "

"Rooms were hot"

"Having to pay to park on the property is something else that now seems that more hotels are adding to additional costs but it balances out with not having to pay to park at the beach and with the beach being within walking distance."

"Our oceanfront room and poolside rental chairs"

"The staff here is top notch! They communicated via text to welcome us and let us know to advise them of any needs. Addie is amazing! She did a great job with answering our questions and checking on us throughout the stay. The grounds are extremely clean. They do an excellent job of maintaining the building also ans cleaning the rooms. Everything about this place is top notch! In fact, this was our 2nd stay. We loved it so much the first time we were here a weekend ago, that we decided to come...