On the beach
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Reviews of Sergi's Resort and Hotel

3 out of 5
Sergi's Resort and Hotel
Barangay Sabang, Palompon

Reviews

8.2

Very good

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Disliked: Room comfort
uncomfortable night stay
We drive 50kms from Ormoc hoping for a nice stay for the night. Disappointed. We expected the small rooms (we got #4), but the airconditioner isnt working. ‘It must have run out of freon sir’, suggested the worker, but didnt do anything about it. We asked for another room, but it’s AC also wasnt strong enough for the room with ambient temp is too warm. Since we’ve let the AC on for 2 hrs while we went out for dinner, at least the room’s heat has dissipitated at least. So we opted to remain after asking for a standing fan. The bath doesn't drain well. On the upside, the place is by the beach.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from jethro on 17 May 2019
thank you for the review sir/ma'am :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice. private, pleasant staff,
Stayed 2 nights in Mar 2019
Response from Hotel staff on 14 Mar 2019
Thank you Come again :)

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct !
Chambre propre, mais petite et loin d’être deluxe.
Stayed 1 night in Oct 2022

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !
Nice ! Cook chief prepared good plates and excellent services. Clean resort outside. Room just OK, but not Deluxe room.
Stayed 2 nights in Oct 2022

2/10 Terrible

Yenan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
因大马尼拉封城，行程被迫取消，但无法退款
因为菲律宾大马尼拉封城政策，导致无法前往。依据菲律宾政府规定，需无条件退还住宿费用，但Hotel客服告知，无法进行退款，违反法律规定。电话也无法联系上饭店。 Due to Metro Manila lock down, according to Govt policy, should be refund. Hotels.com customer service send me the email and reject the refund. It's against the Philippines govt memo. Their contact number is not working.
Stayed 2 nights in Mar 2020

10/10 Excellent

louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueillant et correct. Qi-fi est atroce et fonctionne pas....ou pas très bien.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Catherine

Liked: Staff & service, property conditions & facilities
Très bon sejour
Très bon accueil en bord de plage hôtel très agréable le personnel est aux petits soins Très bon restaurant
Stayed 2 nights in Jan 2019
Response from hotel staff on 14 Mar 2019
Thank you ma'am Catherine :)