Located in the heart of the city, Best Western Plus Coco Palu offers a vibrant retreat. Enjoy a massage at Bliss Spa or explore four on-site restaurants. The property features an indoor pool, gym, business center, and free WiFi for work and leisure.
Located in Palu, Best Western Plus Coco Palu is in the city centre and near the airport. Visit our Palu travel guide
Jl. Basuki Rahmat No.127, Palu, Central Sulawesi, 94113
Getting around
Palu (PLW-Mutiara)
6 min drive
Restaurants
Hotel Jazz & Resto
8 min walk
RM. Sidrap
4 min walk
Doctor’s Coffee & Bakery
5 min walk
RM. Dewi Sri
8 min walk
RM. Nusantara
2 min walk
About this property
Best Western Plus Coco Palu
Hotel in the city centre
You can look forward to free full breakfast, a coffee shop/cafe and dry cleaning/laundry services at Best Western Plus Coco Palu. Treat yourself to a massage at Bliss Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Additional perks include:
An indoor pool, along with sunloungers
Free self-parking
Express check-out, express check-in and a banquet hall
A front desk safe, ATM/banking services and karaoke
Room features
All 126 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
Bathrooms with free toiletries and hairdryers
32-inch LED TVs with premium channels
Wardrobes/cupboards, separate dining areas and coffee/tea makers
Free full breakfast available daily 6:00 AM to 10:00 AM
4 restaurants
A bar/lounge
A coffee shop/cafe
Restaurants on site
Aseate Restaurant
Doppio Kopi
Eleven Sky Dining
Oliz Lounge & Bar
Things to do
Full-service spa
Gym
Indoor pool
Karaoke
Sauna
Steam room
Family friendly
Indoor pool
Laundry facilities
Separate in-room dining area
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Turndown service
Business services
Business centre
Conference space
Outdoors
Pool loungers
Full-service spa
Massage
Sauna
Spa open daily
Spa treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Lever door handles
Lift
Phone accessibility kit
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-width doorways
More
11 floors
Ballroom
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch LED TV with premium cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Separate dining area
More
Air conditioning
Desk
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 6:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Best Western Plus Coco Palu Hotel
Best Western Plus Coco Hotel
Best Western Plus Coco
Best Plus Coco Palu Palu
Best Western Plus Coco Palu Palu
Best Western Plus Coco Palu Hotel
Best Western Plus Coco Palu Hotel Palu
Frequently asked questions
Does Best Western Plus Coco Palu have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM to 8:00 PM.
How much does it cost to stay at Best Western Plus Coco Palu?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Coco Palu on 8 Mar 2026 start from Rp699.174, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Best Western Plus Coco Palu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Best Western Plus Coco Palu?
Self-parking is free at this property.
What time is check-in at Best Western Plus Coco Palu?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Best Western Plus Coco Palu?
Checkout is at noon.
Where is Best Western Plus Coco Palu located?
Situated near the airport this spa hotel is in the city centre.
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Reviews
Best Western Plus Coco Palu Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Pros: Convenient and close to airport, decent price, super helpful staff, and nice buffet breakfast. Cons: bedrooms are in serious need of maintenance, most especially in the bathrooms where the mirrors are all eroded. It seems like this may have been a lovely 5-star hotel many years ago, but has been forgotten about since then. We would stay here again if we came to Palu City.
New hotel. All facilities are in very good condition. It may be best now among all hotels in Palu.
Kicho
Stayed 2 nights in Feb 2018
6/10 Okay
Jon, Canada
1 Mar 2018
Liked: Cleanliness, staff & service
Disliked: Room comfort
For the low price, I’ll excuse the shortcomings.
For Palu, the BW cocopalu was probably great. From a NA perspective, it was half cut:
1. The AC thermostat was actually just an on-off switch. No matter where I set it, the AC was on. When things got too cold, I just turned it off. When too hot, I turned it on again.
2. The room safe didn’t work. The engineer couldn’t repair it and he agreed to replace it. Two days later, no replacement. It’s worth mentioning nothing went missing from my room.
3. Everything on Sulawesi was very inexpensive. Despite this, even their standard spirits were very expensive. A double of Johnny Black was more than one night at the hotel.
4. Spa treatments are highly advertised around the property so expecting a top experience was my mindset. They just don’t get notions of discretion, privacy, or decency. At least the price is right.
5. The staff were all very friendly but it was all but impossible to communicate in English.
6. Great breakfast buffet!!!
Amazing view, good cleanliness and delicious breakfast with various loval and international menu available, only one thing that bothers me, the sauna is rarely available while I always love to have a sauna before take a sleep