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"Friendly staff "

"Perfect airport hotel."

"The Grand Mercure was a wonderful hub to stay in Malang. It is not too far for Excursions to Mt. Bromo to pick you up and after an experience like that, you’ll want to stay somewhere that will pamper you back to balance. The cafe downstairs makes great options and while not very expansive, the room service dining had enough options for a variety of Indonesian and Western food to keep things fresh for a few days. The breakfast buffet had an extensive amount of options and you’re guaranteed to find something you like. Highly recommended. While we didn’t use the pool, it is family friendly with a fun for everyone slide and the building wrapping around it for coziness. "

"Very "

"Nice"

"This is an excellent hotel. It's still rather new and very well maintained. Rooms are clean and comfortable. All the staff personnel are very polite and helpful. Highly recommended. "

"I loved our stay with the pool and nice variety at breakfast! I didn’t really go outside of the property because we flew in late and left the next day"

"Even do the property is amazing food was very bad. They need to improve their options. There are not good restaurants around they stay longer is not a good idea"

"The bathroom is not clean. Molds in the shower. Aged room. "