Hotel Ski di Pulau Paradise

"The hotel is very nice but has some issues that are not acceptable at this price point. The rooms are clean but could use some upgrades. The bathroom had cracked tiles, sink that drained very slow, one of the sinks didn’t dispense cold water, etc. The staff is extremely friendly and accommodating and the ocean front views are breath taking. We did have some issues with our door not locking and unlocking upon arrival and the hotel also forgot to pick us up after one of the tours we booked...

"Property was nice and well maintained. Food was very expensive. "

"Breakfast menu was good, I had a stove and a hot plate in my suite none of them worked. "

"The staff was nice when we got there. During our stay we did have to look for staff to help us as one woman seemed to be running the cafe and the hotel. The room was over crowded with beds. There were unpatched holes in the walls in the room and bathroom. There was dirt and hair behind the toilet. There was not the proper remote for the tv and the curtain was falling off the wall. It was a lack of attention to detail. It was not worth the money. "

"We stayed at the Cove. Dont let them convince you that it is adult only…… there were kids EVERYWHERE! Food was good, service good, but this NOT adult only."

"The mattresses are horrible, several elderly ppl I saw and heard complaining about the beds, I too felt the mattresses need to be changed. Otherwise Hotel Riu was great the entertainers, and pool staff, security was amazing. the shuttle company Shuttle Central the bus was in very poor condition."

"We stayed for 5 nights, it was overall a good experience. The only thing we lacked was customer service, and it felt very discriminative "

"Room and property was clean, "