On check in my account was held for the cashless transactions, which I expected, however when I checked my room charges there were charges from the previous person and they charged my card an extra 700.00(even though I brought it to their attention that it wasn’t mine and I did t want my card charged). The people next to us were extremely loud first at midnight (I assume heading out) then at 430am coming back. This went on for 3 nights and we did report I a couple of times. They were renovating rooms on our floor, which I understand must be done, but they were drilling and hammering and pulling tile at 8am. They should wait u til atleast 10am to start.. people are on vacation. Ordering food at the pool twice and both times they didn’t put the order in and it took an hour to get a burger and it was not good