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"Excellent hotel. We absolutely enjoyed our stay at the Shana while in Manuel Antonio. Very beautiful atmosphere and friendly staff."

"Excellent staff, very nice and clean property. Walking distance to everything "

"I recently had the pleasure of staying at Hotel Crocs 3 nights and it was truly an outstanding experience. The property is exceptionally neat, smooth, and well maintained, creating a relaxing and elegant atmosphere throughout. What impressed me the most was the remarkable service provided by every member of the staff. From the warm and efficient reception team, the welcoming lobby personnel, the attentive room service staff, to the servers at the restaurants — including the beach and poolside venues — every interaction was handled with genuine care and professionalism. The consistency of excellent service across all departments is rare and highly commendable. A special touch that made my stay even more memorable was the thoughtful amenity of a bottle of champagne. It’s clear that the team at Crocs anticipates guests’ needs and takes extra steps to create a personalized and exceptional experience. I can confidently say this is the best customer service I have ever encountered among Costa Rican hotels. Every detail reflects a commitment to excellence, and it made my stay not only enjoyable but unforgettable, I also extended one more night, It’s allowed me to work remotely from the Hotel good internet service. Thank you to the entire Crocs team for setting such a high standard. I look forward to returning soon! "

"The property & surrounding area was absolutely beautiful."

"The employees were all very kind and helpful"

"Nuce property. The pool was heated which we appreicated as some other properties in CR were not heated. The breakfast was included and was excellent - they had a buffet selection of hot foods and continental items."

"Excellent place to stay! Book it!"

"Beautiful retreat, beach not so great"

"The location, the views, the tropical garden were all stunning."