"Disappointing pre-paid, non-refundable stays at the Wingate both the night before and night after our international flights in & out of BWI...
The check-in was okay, however; when I told the desk clerk the elevator was not working, the reply was: "Yes, it does, you just have to mash the button in hard several times, be patient!" Really? Although the button lights never illuminated, the elevator EVENTUALLY arrived (the hotel has only five floors and only one of the two elevators worked), HOWEVER; the ride up was accompanied by a burning electrical equipment odor! There is no elevator approval/safety certificate posted in the elevator and its electrical access panel is duct-taped closed but had been cut open at some point for access... "Hello stairs!"
Once in the room, there was a one-to-two square inch dried out, dark "substance" clearly visible on the wall right next to the stand-up lamp; we could not tell if it was food or renovation adhesive. The noisy toilet struggled to evacuate just a couple kleenex tissues; multiple flushes as you go was in order.
The breakfast, although otherwise acceptable, used instant freeze-dried coffee packets & hot water; the Starbucks 3/10ths of a mile around the corner was worth the walk.
Upon check-out, the clerk couldn't be bothered to look up from her cell phone text exchanges to thank us for our patronage.
Although in a convenient location with a nice parking lot, this place needs work! There are many other options around BWI."
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