Hotel murah di Pekan

"Room is spacious and room service calls were attended promptly. Thank you. Buffet breakfast is RM35. Salad not fresh. Nice to have a gym. One machine out of order and dumbbells have missing piece. It was locked even though was operating hours. Had to call personnel to unlock. "

"All terrible"

"Hotel is in groot onderhoud en geen zwembad beschikbaar. Ook het menu voor dinner is miniem. Werd niet aangegeven op de site . Jammer verloren tijd "

"The room is clean, the staffs are friendly and willing to help."

"The shower was dirty. The bed was hard like a rock you can feel the slats under you. Only 2 towels and pillows given was told no after I asked for more. No pool towels provided. Staff are miserable. I tried to contact Wotif a week earlier to shorten my stay but they didn’t respond because I wanted a refund for 1day because we planned to leave early, but no response. Will not be using Wotif again! "

"It's a really nice homestay, though it's in the middle of nowhere. But i guess that could be a plus for some people"

"On one of the day my room was not cleaned,i asked the guy and he said i did not inform him,i told him it should be the other way around,if i inform him not to clean then there is no need to clean otherwise he should clean.Maybe the management should put the label slider or a hanger on the door to indicate if cleaning of the room is required. Other than that,not much issues,room and toilet is small but i took the standard room and for the price,there is no complaints.There is only one coffee shop...

"Overall the size of room is quite large with one or two persons.. But the blanket was smelly a little bit"

"Personnel sympathique, mais Établissement vieillissant."

"1. Toilet should have soft closure 2. Guider for birdwatcher and nature walk are good but can do better. For birdwatch, should bring the guest to the kayak area where more exclusive bird hang around and not lobby and dinning. Nature walk is quite nice but need a bit more training. For both, best i suggest give a guideline on topic to show and say. And if possible collect or take picture for animal evidence like bird feathers, otter walk around the estate, snake skin. "

"- both units weren’t ready. Checked in at 3 pm when the actual check in time is at 2PM - Both units were dusty and dirty. I had to self clean and even asked for a broom from the receptionist. - Units’ door in poor condition. You could get locked from outside for no reason - Wifi was not working for one of the unit - Slow response"

"Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get...