Search Hotels in Pensacola Heights, Pensacola

"It is a good location. However, the quality of the hotel was not friendly. The staffs were not very friendly. The Wi-Fi passwords never worked. The bathroom drainage was clocked. My niece had to use a cup and her hands to unlock the shower drains because always in our stay was clocked. The shower drain didn’t have a cover to collect hair or soap. The thing was that the bathroom doesn’t have ventilation either and the paint was loose on the corner of the toilet. The temperature was good control. And the balcony was ok to look out. The breakfast was good and few options to choose from. Bed sheets and towers were clean. The quiet time were very good. If this hotel has a better care or touch to costumers in a more friendly manner and more care to it’s draining system and update it’s ventilation and paint quality can range easily 5 starts. Lastly, the parking was great and easy to reach in and out of the hotel. A message to the hotel manager: The honey bees (the workers) should be kind with the people who rented a room and be friendly so the new customer can feel the welcome athmofera in the building. Just May be because had a negative experiences in the past with unhealthy customers that don’t apply to a new ones. Everyone is different. If you don’t have that love, touch to speak with customers find a better job out of customer services area. Everyone deserves to be treated with love and respect. 🤔. "

"The location is lovely, I stayed there primarily because I was driving across country with my pet and the hotel has a little pet friendly beach. The staff were friendly and helpful but the hotel was very tired, peeling paint everywhere, inside and out. Brown tinged water from the faucets and paper thin walls. A budget price for a budget hotel."

"Upon arrival, we learned that there was no beach access from the hotel property. The County or State was working on the beach and had the access completely blocked. I know this is not the hotel’s fault and it cannot control what happens on the beach. My issue is this had been going on for weeks and the hotel should have notified guests with reservations that this was occurring. What is the point of booking an oceanfront hotel if you don’t have beach access? On my previous stay here, you could walk straight down to the beach and rent chairs/umbrellas, etc. Not this time and with no notice, we were completely unprepared. So we had to locate a store, buy chairs, umbrella, etc., and then find public beach access. Again, my issue was no communication -in advance - from the hotel that this was going on. If there had been any prior notice, I could have changed plans, prepared better or decided to cancel the trip. Hotel is fine but be careful."

"Very good property for the price "

"nobody told me the outlets and TV didn't work, a worker told me I got the "bad room" and when I mentioned the issues, nobody cared. There was black mould in the shower, thin mattresses, and dangerous extension cords. Wouldn't book again. "

"Fantastic place to stay. Staff was great!!"

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"This hotel could use some updating. I don’t think the room was worth what I paid. Location is great, bed was comfortable, seemed to have a good breakfast. However the rooms are very dated. The a/c unit was very loud, constantly rattling and whistling. We were only staying one night so we didn’t ask to change rooms. I wouldn’t stay here again. "

"Nice eating area overlooking the bay and near the pool. Older hotel so condition to be expected. Good location and met our needs while passing through. Could use some updating. Breakfast had waffles."