Search Hotels Near Perry Lane Park, Agawam

"The hot tub was not functioning and the pool was so cold it was unusable without the hot tub. The hot tub was exactly the reaon we chose the property over other hotels. The weekend with two upset kids = bad weekend."

"Rooms are not fully cleaned. Sheets had stains and dirt on them. The floors are sticky and dirty."

"Our stay was very noisy. You could hear kids screaming and running up and down the hallway. This went on late in the night and started again early morning. I was not happy with our stay. "

"Parking was easy and secure. Clean comfortable room, restaurants shopping close by. "

"Needs more variety"

"Great hotel, smells great as soon as you walk in, staff is very friendly and the bar area is really nice and prompt."

"The staff was very friendly and accommodating. The lobby was beautiful. The massage chair in our room was amazing. "

"Breakfast was excellent; room was very clean; parking was free. The staff were personable and helpful. The casino and restaurants were a short walk. Will definitely stay there again."

"If you are a parent of autistic children this is not the hotel for you. You can hear everything from the room upstairs which I had no issue with because I don’t complain since I know what it’s like but the manager came to my room and instead of politely asking me what was going on or if she can help me in any way or relocate me if it was needed but she did not do that instead her tone was cold and very dismissive. It’s understandable that noises bother people but I cannot do anything with my children that are both on the spectrum hence why parents of disabled children don’t go out much because of people who are unaware of this life. I would say if you do stay maybe make it aware to them but in my opinion I shouldn’t have to tell you my life story to be treated fairly. Also, there was a few comments made by housekeepers and the manager as well spoke about the screaming. Almost like the whole hotel had a chat about us.. I would say it is very much clean and the food in the cupboard is reasonable price. I had no issue with anything other than the staff unfortunately."