Hotel Keluarga di Philadelphia

"Front desk lady in the AM was amazing! Very kind. I loved the coffee. Also loved that they sent text to check in & out."

"Felt like they were borrowing the Embassy Suites name, because there was absolutely nothing Embassy Suites about this stay. The breakfast included French toast that looked and tasted like it had been cooked sometime last week and was still making appearances at the buffet. The room felt tired, worn down, and like it hadn’t seen an update in close to a decade. The carpet was especially bad — rub your hand across it if you’re feeling brave and you’ll immediately understand the cleaning...

"The bartender service was terrible, too dark in the hotel."

"The room was clean but the room had ants. We found ants on the table after we got back to our room. We did not leave any food on the table. The front door of the room had to slammed closed as the door was not square. The elevators had broken lights and buttons. The elevators also had a very strong smell of dampness. The hallways also had this smell. They also ran out of food for the breakfast. Overall the quality of the location was very poor. It felt as they have not done any work to...

"Basic property and amenities. Close proximity to Franklin Field Stadium, Citizens Bank Park and Xfinity Mobile Arena."

"Room spacious and clean but furniture and bathroom were dated and showed signs of wear. Bathroom had rust spots and set in grime. Worst was our AC was basically non functional and had to be set to lowest (60) but even then we almost asked to switch rooms. They sent a tech right away to try and fix it when we complained but it was a minimal benefit. That was our last night though so maybe it was going to improve more. Who knows. Breakfast was overpriced for the quality. Bar and bartenders were...

"The experience can be divided in two parts. Part A-First day, Friday night Terrible room, cigarette odor, bathroom door won’t open, A/C was noisy at night and was hard to sleep. Front desk response was a disaster. No other room, no solution for the door, limited air deodorizer and no solution for the A/C room. Part B, Saturday morning Much better response from the front desk. Got a new room, normal bathroom door, good working A/C. Overall, average experience, not typical Hilton."

"Restaurant was excellent!"