Comfort Apartment | Private kitchen | Fridge, oven, stovetop, coffee/tea maker

Reviews of Urban Chic Parkway Apartment

Urban Chic Parkway Apartment
211 N 63rd St, Philadelphia, PA

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 2 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.6/10

Cleanliness

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Thanks for the quick responses and easy access to the facility. I was on the road with a conference and this made my trip much easier. Property management was quick to respond. Much appreciated.
Stayed 2 nights in May 2024
Response from Capital Hotel on 21 May 2024
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our property. We're thrilled to hear that you had a good experience! Your satisfaction is our top priority, and we're pleased to have met your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We truly value your input, as it helps us enhance the overall guest experience. We hope to welcome you back in the future and provide you with an even better stay. Best regards, Capital Hotel

4/10 Poor

Keana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful building, parking was fine , directions was easy. It was a little miscommunication and there is no remote to the tv you have to download the app and the Wi-Fi doesn’t reach every corner of the building for you to actually watch it, but besides that it was good
Stayed 1 night in Mar 2024
Response from Capital Hotel on 27 Mar 2024
Dear Keana,Thank you for taking the time to provide feedback regarding your recent stay. We appreciate your input.We would like to address your concern regarding TV operation. In our comprehensive check-in instructions, we provide clear guidance on how to operate the Roku TVs available in our units. Specifically, we advise guests to download the Roku app on their smartphones to control the TV, as each TV is already connected to the property's Wi-Fi network.Please be assured that every unit within our property is equipped with Wi-Fi access in private areas, including the placement of stationary TVs, ensuring seamless connectivity. Additionally, our Wi-Fi network extends to common areas throughout the building, ensuring accessibility for all guests.Your satisfaction is our top priority, and we strive to ensure a comfortable and enjoyable stay for all our guests.Thank you once again for your feedback. We value your patronage and hope to welcome you back for a more seamless experience in the future.Warm regards,Capital Hotel

8/10 Good

Rohit

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was okay but the neighborhood was very dirty
Stayed 3 nights in Nov 2023
Response from Mustafa on 11 Nov 2023
Dear Rohit,Thank you for taking the time to share your feedback with us. We appreciate your input and are glad to hear that you found our property satisfactory.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Best regards,Capital Hotel

8/10 Good

Tarell

Liked: Cleanliness
Make sure you ask aBout the incidental fee Before you Book. Also, ask aBout the return time for it Back. They’re real adamant aBout paying it But not aBout paying it Back. Place is kool and definitely clean tho
Stayed 2 nights in Oct 2023
Response from MA on 17 Oct 2023
Hello Tarell,Thank you for your feedback!Please be aware that your deposit has been sent back already!We hope we could host you again!Best regards,Capital Hotel Stay

4/10 Poor

Florida

Liked: Cleanliness, room comfort
Good place but they never give me back the 250usd deposit I have to call my bank to have my money back!!
Stayed 3 nights in Oct 2023