Phoenix hotel guide. Best Western hotel in Phoenix, Arizona

"It was ok. Didnt stay in the hotel but only to sleep. Had to ask the front desk for just about everything. Towels, blowdyer, etc "

"Staff is nice, parking is terrible, and the building is weird inside "

"The property is older and the water park is small and basic. Fun for little kids not older teens and adults."

"Service was great and staff was accommodating. Room service was excellent as well. "

"There was a game room with lots of activities. "

"Stay away! This place was incredibly run down. Staff were kind and friendly but the property is in shambles. "

"Rooms are immaculate, beautiful, cool vibe. I don’t like how EVERYTHING is an additional fee. There is no mini fridge in the room, just a beverage fridge to hold their mini bar items. It says you can request a mini fridge - but they charge you $25. To use the fire pits it’s $100. For $650/night not during prime season, these items shouldn’t be extra. Also, the dj on the weekends is very loud- trying to be a Vegas pool party. Easy walk to old town shopping, bars and restaurants. If I’m spending that much a night I really don’t want to be nickel and dimed. "

"So great! Photos didn’t do it justice! We had a hard time leaving to go out!"

"The property was really nice. Last time we stayed there we had a great room on the ground floor with a patio. Paid quite a bit less at the same basic weekend. This time we were placed on the second floor with a view into a tree at the very furthest room on the property. In addition, had to ask to get coffee for the room. A few times called the front desk and got no answer. On the good side went to 3 of the restaurants and the service and food were great. I would have thought for more than 700.00 per night the room would have been outstanding. "