Hotel Pantai di Phuc Yen

"Fantastic experience. Well organised cruise. Rooms are very spacious, comfy and quiet. I think the 2 night option is worth it given the itinerary. Staff very all incredibly helpful especially Jackie and Jay!"

"The hotel is in a perfect location in the old quarters. Easy access to the main attractions. Staff was super friendly and helpful. Decent breakfast selection. Room was nice and spacious. Great housekeeping. There’s a construction work going on next door but I was there for three days and it didn’t affect me at all. It’s just during working hours and didn’t start before 8am and was finished by 5pm."

"従業員によりサービスに大きな差がある。二日後に戻って来るのでそれまでスーツケース一個を預かってほしいと伝えた。前日の従業員は了解したが、当日の従業員はダメだと言われた。前日のことを伝えた結果、憮然とした態度でしぶしぶ預かってくれた。バッゲージタグを要求したが、出せないし、信用できないなら荷物を持って行けと言われた。"

"this is absolutely the best hotel for the best price in hanoi, everything was clean and the staff was very helpful and friendly. emma especially made our experience warm and friendly. the breakfast buffet was also 10/10. i had another guest with me who didn’t come to breakfast and they told me to bring a plate of food to the room. i usually don’t leave reviews for things but this hotel exceeded my expectations."

"Amazing location friendly staff no issues great experience !!!!"