"We were extremely disappointed with our stay at the Hilton Clearwater Beach. We paid a premium price to book a gulf view king bedroom, when we checked in to our room, we were shocked that our view was of the front parking lot and the bed was a queen. My husband figured maybe they had put us in the wrong room so he asked the front desk agent about it. She advised that even though we booked a king bed and gulf view, those were considered preferences and not always accommodated. She said she could move us to a different room for an additional $400usd a night. We decided to stay where we were originally placed as we had to also pay a premium price for parking and additional resort fees. Upon inspection, our room looked as though it wasn’t thoroughly cleaned. It was dated and paint was chipping from the bottom of every door. When we decided to check out the beach, we were told it was $91usd to rent an umbrella and two beach chairs in the row furthest away from the water and that no outside equipment was allowed. The closer the beach equipment, the higher the price. The employees doing equipment rentals were not friendly at all. Honestly, other than the front desk agent, none of the staff were very friendly. Overall, the experience was less than ideal. We felt unwelcome and taken advantage of. We love Clearwater Beach but we will not be returning to the Hilton."
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