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Cristal Palace

4.5 star property

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Photo gallery for Cristal Palace

Indoor pool
Staircase
Balcony
Interior detail
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot tub
  • Pool
  • Pet-friendly
The current price is Rp2.155.226
Rp2.466.344 total
includes taxes & fees
26 Jun - 27 Jun

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room

1 bedroom, premium bedding, down duvets, minibar

Classic Double or Twin Room

Highlights

Soundproofed
Heating
LCD TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double or Twin Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

1 bedroom, premium bedding, down duvets, minibar

Superior Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Triple Room (with extra bed)

1 bedroom, premium bedding, down duvets, minibar

Triple Room (with extra bed)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
LCD TV
Down duvet
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double or Twin Room

1 bedroom, premium bedding, down duvets, minibar

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Classic Double Room Single Use

Highlights

Soundproofed
Heating
LCD TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, down duvets, minibar

Family Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
2 bedrooms
Blackout curtains
Down duvet
Premium bedding
  • 60 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down duvets, minibar

Junior Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Classic Triple Room

1 bedroom, premium bedding, down duvets, minibar

Classic Triple Room

Highlights

Soundproofed
Heating
LCD TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
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About the area

Map
Via Cima Tosa 104/A, Pinzolo, TN, 38086

What's nearby

  • Madonna di Campiglio Ski Area - 1 min walk - 0.0 km
  • Pradalago Gondola - 3 min walk - 0.3 km
  • 5 Laghi Express Gondola - 9 min walk - 0.8 km
  • Groste 1 Express Gondola - 11 min walk - 1.0 km
  • Campo Carlo Magno - 5 min drive - 2.9 km

Getting around

  • Mezzocorona Station - 62 min drive

Restaurants

  • ‪Chalet Spinale - ‬13 min walk
  • ‪Jumper - ‬9 min walk
  • ‪Bar Suisse - ‬9 min walk
  • ‪Bar Fortini - ‬10 min walk
  • ‪La Stube di Franz Joseph - ‬10 min walk

About this property

Cristal Palace

Luxury family-friendly hotel in the city centre
You can look forward to a free breakfast buffet, an airport shuttle and a terrace at Cristal Palace. With amenities such as a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Indulge in a massage, a body scrub and a body treatment at Cristal Energy Spa, the on-site spa. The on-site restaurant offers breakfast. Enjoy the health club, as well as activities such as sledging. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Babysitting (surcharge), a front desk safe and concierge services
  • Luggage storage, a 24-hour front desk and 1 meeting room
Room features
All 61 rooms offer comforts such as premium bedding and bathrobes, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bidets, baths or showers and free toiletries
  • LCD TVs with satellite channels
  • Heating, daily housekeeping and desks

Languages

English, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Parking on site (EUR 10 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski storage
  • Sledding
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 30.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 200 per person (one-way)
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT022143A1U7XVTCU9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristal Palace Hotel
Cristal Palace Hotel Madonna di Campiglio
Cristal Palace Madonna di Campiglio
Cristal Palace Hotel
Cristal Palace Pinzolo
Cristal Palace Hotel Pinzolo

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Cristal Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 100 out of 153 reviews
Rating 8 - Good. 37 out of 153 reviews
Rating 6 - Okay. 12 out of 153 reviews
Rating 4 - Poor. 4 out of 153 reviews
Rating 2 - Terrible. 0 out of 153 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Very happy in general. Perfect if skiing, including the spa, very nice and authentic style of the building. Excellent service in particular the shuttle. A short walk to the village center, though the last 100 meters or so following the roadway rather than a pedestrian path.
Stayed 5 nights in Mar 2025

10/10

A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
View from the room
Stayed 5 nights in Feb 2024

8/10

O hotel é bom porém longe do centro.
Stayed 3 nights in Feb 2025

10/10

Amazing property! Love this hotel
Stayed 3 nights in Jan 2025

8/10

Stayed 2 nights in Aug 2024

4/10

Stayed 1 night in Aug 2024

10/10

This hotel suited well our one night stay in Madonna. Location was within walking distance from the town centre with a nice view from the breakfast room. Spa was nice, there was even a water bucket in the sauna!
Stayed 1 night in Jul 2022

6/10

Comodo per arrivare in centro.
Stayed 3 nights in Jul 2022

10/10

Stayed 2 nights in Jun 2022

10/10

Stayed 5 nights in Jun 2022

10/10

Hotel situato in posizione strategica. Camera spaziosa, pulita, ben arredata e con balcone con vista sul paese di Madonna di Campiglio. Personale professionale e disponibile. Colazione abbondante e servita in un’ampia sala interna. Mi sento di consigliarlo assolutamente.
Stayed 1 night in Jun 2022

10/10

Sejour genial L’hotel est magnifique avec une vue sur la ville tellement belle Le petit déjeuner à volonté très bon Le personnel au petit soin Le seul bémol mais indépendant de l hotel c est qu il faut prendre une navette pour rejoindre les télésièges après cela peut ne pas déranger certaines personnes
Stayed 4 nights in Feb 2022

6/10

Punto primo il cartello dell'hotel non e' visibile dalla strada ne' tantomeno il cartello che indica dove parcheggiare. Morale della favola se non hai qualcuno che segue il gps ti perdi. La hot tub non funzionava e hanno trovato patetiche scuse per la temperatura ( fredda ) fino quando alla terza serata di spa guarda caso la hot tub era chiusa.... Parcheggio a pagamento non tollerabile visto il costo medio di una notte. La televisione in camera e' situata sulla parete sbagliata e devi torcerti il collo per vederla. Nel complesso il posto e' bello con ristorante all'altezza sia per colazione e per cena. Peccato per i dettagli.
Stayed 4 nights in Feb 2022

10/10

Stayed 2 nights in Feb 2022

8/10

Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
Stayed 4 nights in Feb 2022

10/10

Stayed 4 nights in Jan 2022

10/10

Stayed 1 night in Jan 2022

10/10

Davvero un bel hotel
Stayed 2 nights in Dec 2021

10/10

Struttura molto carina, buoni i servizi e ottima la posizione. Vista eccezzionale.
Stayed 6 nights in Aug 2021

10/10

Stayed 2 nights in Aug 2020

10/10

Stayed 7 nights in Feb 2020

8/10

Stayed 2 nights in Jan 2020

10/10

Hotel fantastico. Struttura perfetta. La camera bellissima con vista. Pulizia. Personale sempre disponibile. Colazione ottima.
Stayed 2 nights in Sep 2019

10/10

Buongiorno, l'albergo era ancora piu bello che in foto, i servizi erano eccellenti... il personale molto professionale sempre pronto a qualsiasi cosa chiedessimo colazioni e cene fantastiche pulizia impeccabile una spa ottima!!! lo consiglio veramente a tutti!!!! noi ci ritorneremo quest'inverno Grazie!!
Stayed 3 nights in Aug 2019

10/10

Stayed 2 nights in Aug 2019