Search Hotels in Planalto Serrano, Vitoria

" “This hotel is in the heart of the city, giving you easy access to anywhere you want to go. It’s also an easy walk to local stores and shops. The hotel staff are excellent and very helpful, and the food was great as well.”"

"Be careful with mold and/or mildew in the room, I had to make them change my room to another one. Check in might be an issue as well depends on your arrival time. "

"The hotel is clean , the food is very good too "

"Wonderfull. Perfect love all"

"Quarto limpo, cafe da manhã ótimo! Muito bem localizado"

"Just some noise coming from walls"

"I love about everything , service, location, staff, food , my room , pool, view. I’ve the price was very fair . 5 ⭐️ stars .👏👏👏👏👏"

"First room it was a really bad leak in the bathroom but they relocated us to another room. Internet never worked on the restaurant area so was no way to work while eating due to the time difference. So we were limited to work WiFi just soap no shampoo/conditioner travel when we arrived. I know the state is hot but it was no comforter for night sleep I know we should ask and I know if we did definitely they would’ve brought it to us, but I don’t think those are things that should or it wasn’t need to be asked for. I’m not complaining. I’m just giving ideas for mandatory stuff to be inside of the room while guest arrive on a five star hotel. "

"Extremely confusing and a huge hassle to check in. I booked on Expedia and then some other company messaged me on WhatsApp saying I need to give them my name, personal information and credit card to check in. There was no mention of any of this during the booking. So I imagine it is a scam. But they seem to have all the information about me checking in and they kept telling me on the WhatsApp that if I don’t check in through with them, I won’t be able to do it with the front desk. I called Expedia and they said that it is a scam because they don’t know anything about this. It is not mentioned in their checking system. Finally it turns out it was the hotel but they don’t approach you with the same name of the hotel. It’s a different company name and they also ask you for a security deposit which was not mentioned during the reservation. And they don’t give you any towels or toiletries other than what’s there at the moment of arrival. It is extremely hard to check in and deal with them and they don’t take care of you afterwards."