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"Clean rooms. Staff was really helpful and accommodating. We got to the hotel with our 5 year old well before check-in and while they were booked solid they tried to get us into a room as soon as possible. I also really liked that they had Easter activities planned for the children, and made sure the kids had fun things to do. "

"Our experience at TRYP by Wyndham Mayagüez was extremely disappointing. While the hotel itself looks decent, the service was unacceptable and made our stay very frustrating. On the first night, our room had no water. We immediately reported the issue to Louis at the front desk, who told us maintenance would come, but no one ever arrived. There was no follow-up call, no update, and no effort made to check whether the issue had been resolved. 🚫 The next day, our room was not cleaned at all. When we asked about it, we were told they were short-staffed, but no one informed us in advance. The response from the front desk was cold and dismissive, with no apology or attempt to accommodate the inconvenience. Another constant issue was the parking garage gate. Every time we returned to the hotel, the gate remained closed and did not open automatically. We repeatedly had to get out of the car and ask the front desk to manually open it because staff were not paying attention. 🚗 Basic communication, responsiveness, and guest service were clearly lacking throughout our stay. For the price paid, this level of service is unacceptable. We would not stay here again and cannot recommend this hotel."

"Todo bien, excepto el A/C con ruidos extraños, encendido o apagado en Hab#9"

"No hot water at 10:00 pm. No pillows in bed, only cushions. No info on how to change TV channels. No info on how to set comfortable temperature in AC. "

"Nice view. Very friendly owners helpful if you needed anything. Nice clean inside air-conditioned in the bedrooms. The three bedroom had a couch and a full kitchen and a kitchen table along with a bunk bed and one bedroom. Two queen size beds in the other two bedrooms. Two bathrooms. One is a shower and toilet. The other one is just a toilet we'll totally recommend"

"Very clean but poor"

"La estadía no cumplió con lo prometido. El apartamento presentaba varias deficiencias que afectaron seriamente nuestra experiencia, incluyendo problemas de limpieza, mantenimiento y comodidad. Lamentablemente, no fue una estadía agradable ni acorde al precio pagado. No lo recomendaría."

"It was very clean inside. Paking was accessible. It had essentials, like soap, shampoo, conditioner, clean sheets, clean towels, toilet paper. The mini refrigerator was working amazingly, the room has an air conditioner that kept all the apartment cool."

"It has everything you may need and more"