Find hotels in Pocono Mountain Lake, PA from Rp1.131.283

"Great place to visit. Only continuing issue is lack of waitess staff on the casino floor. Yesterday spent 4 hours at night at the casino, and no waitresses in sight.."

"The property was well kept. Staff was friendly enough. I didn't get a chance to use the pool but it's good to know for next time I have to stay in the area. It was easy to get to with plenty of parking."

"The room was clean and fully stocked, the resort was also very clean and well maintained, the staff was super nice and helpful, my only complaint was that the hot tub was having issues getting warm but the pool was amazing, hopefully the hot tub will be warm the next time we go!"

"It was great "

"No problem basic room, good value for price range. Excellent breakfast served buffet style by staff at bar area"

"No hot breakfast. What we got were cold eggs, a small muffin, a granola bar, and a yogurt and self-serve cereal. The only good thing is this place offers unlimited coffee from 6am to 10pm and those coffee is much better than gas station's coffee"

"Peaceful environment. Loved my stay. "

"First of all, this place is a joke. It felt like the “ghetto of getaways.” From the moment we arrived, we noticed trash everywhere. Cigarette butts, bags, bottles—you name it. It’s clear they either don’t take pride in the property or simply don’t care. We stayed in the Champagne Towers and the room was just okay, at best. The bigger issue was that nothing worked. The fridge didn’t get cold, light switches didn’t work, the tubs were chipped, and the list goes on. For the price we paid, it was shocking how run down everything was. And DO NOT use the fireplace. It will smoke the entire room out. I should have realized this sooner based on the piles of half-burnt logs scattered outside the doors. I counted at least five or six—clearly other guests had the same experience and had to throw them out before the room filled with smoke. The first night we paid $100 for dinner, which was a huge mistake. We sat for 15 minutes before being acknowledged, and they weren’t even busy. Meanwhile, the staff in the back were laughing and carrying on. When our server finally came over, she forgot our drinks, forgot the bread, and the food took forever. By the time it arrived, we were ready to leave. We were also not allowed to take the food back to our room, and the explanations we were given made no sense. One staff member claimed it was because dinner was “all you can eat” (it’s not). Another said it was because there are no microwaves in the rooms and the food couldn’t be reheated properly "

"I wasn’t expecting much from the looks of the outside, but the room was clean. Could hear some noise, but not much. 10/10 would stay again."