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"Very comfortable hotel with great breakfast."

"The location was great, but we were a bit disappointed with the extremely soft mattresses. We even asked at the reception if they had any firmer ones, but were told that the entire complex uses the same type of mattress. Breakfasts were nice, and despite the large number of guests, the staff managed to keep everything well-stocked. The wellness area was great as well, but it’s a shame that although it’s supposed to be open until 10:00 PM, the staff started rushing us out at 9:49 PM — even though...

"New hotel. Great restaurant."

"Nice and quiet, friendly stuff, great food, excellent location."

"Excellent hotel good breakfast"

"Great location. Near all the attractions. Short walk to the entrance to the Karkonoski Park Narodowy (red trail). "

"It was our first time at this Palace. Beautiful place with wonderful amenities and great staff. We had a room in a Palce which was very clea, big and very nicely decorated. Food in the restaurants was delicious. The best breakfast we had so far. We used their swimming pool and sauna to relax. Highly recommend."

"Very happy with this hotel. Excellent accomodation, nice, large pool with jacuzzi, fantastic breakfast, very friendly staff. Good location, as well. Will come again!"

"Big room, plenty of space to sit and relax. Perfect location. Stayed on only for a night but will definitely come back next time visiting Jelenia Góra."

"Great hotel and staff overall! "

"Dog friendly and air conditioned rooms. Walking distance to town centre. Swimming pool and sauna included at no extra cost which was a great way to relax after a day of exploring. Buffet style breakfast with lots of local food options to choose from."

"카르파츠 상부에 위치. Wang Church 가 가까운 점이 장점. 겨울은 어떤지 모르겠지만 동양인을 한 명도 보지 못함. 호텔은 엘리베이터가 없는 3층 건물. 차없이 대중교통을 이용해서 온다면 이동 시 주의가 필요함. 오전 일찍이나 저녁 늦개 움직인다면 우버나 볼트가 잡히지 않음. 호텔스닷컴으로 사전 결제 후 숙박하였는데 체크아웃 시 결제가 안됐다고 재결제를 요구하는 상황이 발생함. 호텔스닷컴 문제인지 호텔의 믄제인지는 모르겠음. 결국 호텔측 배려로 추후 문제가 있는 경우 연락을 주기로 했지만 예약 차량 시간도 촉박하고 상당히 당혹스러웠음."