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Mercure Ponta Delgada Azores

4.0 star property
Hotel with an outdoor pool, steps from Ponta Delgada City Gates

Choose dates to view prices

Located close to Ponta Delgada City Gates and Santuário do Senhor Santo Cristo dos Milagres, Mercure Ponta Delgada Azores provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the steam room, and indulge in a deep-tissue massage, reflexology or Ayurvedic treatments. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a bar and a restaurant.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp2.134.531
Rp2.299.195 total
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room (without Balcony)

Minibar, blackout curtains, soundproofing, free WiFi

Classic Double Room (without Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Superior)

Family Room (Superior) | Minibar, blackout curtains, soundproofing, free WiFi

Family Room (Superior)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Minibar, blackout curtains, soundproofing, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bidet
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, blackout curtains, soundproofing, free WiFi

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Privilege, Double Room

Privilege, Double Room | Minibar, blackout curtains, soundproofing, free WiFi

Privilege, Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Privilege Luxe)

Double Room (Privilege Luxe) | Minibar, blackout curtains, soundproofing, free WiFi

Double Room (Privilege Luxe)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Minibar, blackout curtains, soundproofing, free WiFi

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible | Minibar, blackout curtains, soundproofing, free WiFi

Superior Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bidet
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Ponta Delgada, Mercure Ponta Delgada Azores is in the city centre and near the airport. Ponta Delgada City Gates and Santuário do Senhor Santo Cristo dos Milagres are notable landmarks, and some of the area's activities can be experienced at Ponta Delgada Marina and Ponta Delgada Harbour. Don't miss out on a visit to Antonio Borges Garden. Looking to get your feet wet? Scuba diving, snorkelling and windsurfing adventures can be found near the property. Visit our Ponta Delgada travel guide
Map
Rua Machado dos Santos 82, Ponta Delgada, Azores, 9500-083

What's nearby

  • Day image of the arches of the city gates in Ponta Delgada-sao miguel-açores
    Ponta Delgada City Gates
    3 min walk - 0.3 km
  • Aerial view Povoacao townscape, Azores
    Ponta Delgada Harbour
    16 min walk - 1.3 km
  • Santuário do Senhor Santo Cristo dos Milagres
    5 min walk - 0.5 km
  • Ponta Delgada Marina
    7 min walk - 0.6 km
  • University of the Azores
    9 min walk - 0.8 km

Getting around

  • Ponta Delgada (PDL-Joao Paulo II)
    10 min drive

Restaurants

  • Louvre Michaelense
    2 min walk
  • Restaurante Arriba
    3 min walk
  • Café Central
    2 min walk
  • Résvés
    2 min walk
  • A Tasca
    4 min walk

About this property

Mercure Ponta Delgada Azores

Upscale hotel near Ponta Delgada City Gates
Located close to Santuário do Senhor Santo Cristo dos Milagres and Ponta Delgada Marina, Mercure Ponta Delgada Azores provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the steam room, and indulge in a deep-tissue massage, reflexology or Ayurvedic treatments. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Babysitting (surcharge), a lift and 1 meeting room
  • Local meal delivery service, a TV in reception and multilingual staff
  • A reception hall, massage treatment rooms and luggage storage
Room features
All 75 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls.
More amenities include:
  • Showers, bidets and hairdryers
  • 55-inch LCD TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Built in 2025
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Ponta Delgada Azores Hotel
Mercure Ponta Delgada Azores Ponta Delgada
Mercure Ponta Delgada Azores Hotel Ponta Delgada
Mercure Ponta Delgada Azores (Opening Early 2025)
Mercure Ponta Delgada Azores (Abertura Inverno 2024)

Frequently asked questions

Does Mercure Ponta Delgada Azores have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Ponta Delgada Azores?

As of 3 Feb 2026, prices found for a 1-night stay for 2 adults at Mercure Ponta Delgada Azores on 6 Feb 2026 start from Rp2.134.531, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Ponta Delgada Azores pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Ponta Delgada Azores?

Mercure Ponta Delgada Azores doesn't offer parking.

What time is check-in at Mercure Ponta Delgada Azores?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Ponta Delgada Azores?

Checkout is at noon.

Where is Mercure Ponta Delgada Azores located?

Located in the heart of Ponta Delgada, this hotel is within a 5-minute walk of Ponta Delgada City Gates and Santuário do Senhor Santo Cristo dos Milagres. Ponta Delgada Marina and University of the Azores are also within 10 minutes.

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Reviews

Mercure Ponta Delgada Azores Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 40 out of 45 reviews
Rating 8 - Good. 4 out of 45 reviews
Rating 6 - Okay. 1 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

Reviews

10/10 Excellent

Lyubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the city center, 3 minutes walk to main attractions and restaurants. Clean room, friendly and accommodating staff. Great breakfast and pool and spa on the premises.
Stayed 5 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Incredible stay and location. Definitely recommend. Staff was super kind.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff is amazing. Youre going to ponta delgada...the mercure is where you want to stay. Downtown location is great for all restaurant and walk everywhere.
Stayed 7 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Our experience at the hotel was fabulous. The staff are all so friendly and welcoming. I can say I didn't encounter any staff who weren't great. The room was spotless and a good size. Our balcony overlooked downtown and the harbour beyond. The breakfast included fruit, cheese and bread along with items such as omelettes cooked to order. We also, enjoyed our stop at the bar/restaurant. Overall, a very enjoyable visit to Ponta Delgada. We would definitely stay at this hotel again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, centrally located with friendly helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Elisangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new and beautiful,very clean, the food is great, the location is perfect, walkable to so many good restaurants and shops. The staff are so helpful and kind, thank you to Nuno for going above and beyond to help me and my friend with anything with needed, also Bianca and Carina were great. Definitely will stay there again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great - beautiful rooms, the comfiest beds, the pool area was perfect! Carina was fabulous - though we were only there for a night in between islands, she helped make our transition smooth and stress free! The location was awesome and in walking distance to the attractions too. My only regret was that we only had one night here. We will be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Nargiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was among the nicest helpful and most professional i have encountered. The hotel was beautiful and extremely clean. Pool area was gorgeous and the restaurant top tier. Catarina and Maria at the restaurant went above and beyond the call of duty to take care of us. The hotel was convenient to everything and is highly recommended. Delicious breakfast!
Stayed 4 nights in Aug 2025

10/10 Excellent

Orhideja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of nicest hotels that i stayed. Originally I booked room with out terrace, but without any problem i was given room with terrace looking over pool area. Food is excellent, breakfast was delightful, great choice of hot and cold food. Restaurant is serving lunch and dinner and choice is good. Rooms are good size with nice bathroom. Overall hotel is in excellent condition,5 minutes from harbour and lot of restaurants in walking distances. Only little thing is there is not enough parking spaces it first come first served.
Stayed 7 nights in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time! A BIG thank you to all the staff — so friendly, so polite. The location is perfect, and the restaurant and breakfast were rich and tasty. An unforgettable holiday! We highly recommend this vacation to anyone wanting a high-quality holiday. Pools were clean , souna , steamroom. You cant expect more , our kids were so so happy.
Stayed 7 nights in May 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and overall had a very pleasant experience. The location is convenient, making it easy to reach nearby attractions, restaurants, and shops. The rooms are comfortable, well-kept, and equipped with everything needed for a relaxing stay. The staff were welcoming, attentive, and always ready to help with any requests. Check-in and check-out were smooth and efficient. The hotel facilities, including the lobby and dining areas, were clean and well maintained. Breakfast offered a good variety of options, and the overall atmosphere of the hotel was calm and inviting. It is a great choice both for short stays and longer visits. I would recommend this hotel to anyone looking for comfort, good service, and a convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - super clean and modern. Pools were beautiful and loved the central location with easy parking options (hotel had a lot - first come first serve, but also public parking down the street. Food was excellent - we ended up having larger lunches out, so opted for few dinners at the hotel itself with our younger kids. Never was disappointed in the service or the food itself. Beds were comfy. Only complaint was the shower design often caused a very wet bathroom floor…though that was not unaided by my children in the shower.
Stayed 5 nights in Jul 2025

8/10 Good

Eve

Liked: Cleanliness, staff & service
New property that is modern and in a perfect area. I think it could use a few improvements on the basics that hotels should provide. No condiitoner, no body gel, no lotion, needs bath mats or something else so bathroom isn’t a concrete block. Other than that the relaxation of the pool is incredible and unique for the area. No gym which was shocking given other spa areas. Clean and new and has great potential. Friendliest staff!
Stayed 1 night in Aug 2025

10/10 Excellent

CHRISTIAN

Hotel is great, wonderfully renovated and
Stayed 6 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Islah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 4 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure was comfortable, eco friendly, and conveniently located. The staff at front desk was friendly and helpful. They even allowed us to check in early, which was nice after a red eye flight. We also enjoyed the variety of the breakfast buffet.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant comfort

This property is absolutely beautiful. The room and bathroom and well-designed and extremely comfortable. The staff was excellent the entire time.
Stayed 3 nights in Jul 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, especially Beatriz and Carina at the front desk. Only giving it a 4 stars instead of 5 is the cleaning staff often missed giving all the towels each day after cleaning the room.
Stayed 7 nights in Sep 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Sep 2025

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and modern property. One of our favourites..
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially the masseuse. They all bent over backwards to ensure we had the best time!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff was friendly and helpful.
Stayed 6 nights in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig flott hotell. Spesiell takk til de ansatte som var utrolig hyggelige og hjelpsomme. Om jeg skal tilbake til Ponta Delgada skal jeg bo på dette hotellet igjen.
Stayed 1 night in Sep 2025

6/10 Okay

Fredrik

Liked: Staff & service, property conditions & facilities
Helt ok hotell. 3.5/5. Men med prisnivån hade man förväntat sig lite mer. Bra läge om man vill vara nära stan. Parkering fanns gratis inom ca 5-10min promenad. Ingen problem att få plats på eftermiddagar. Frukost var lite tråkig. Ok men inte mer. Fanns standardsakerna. Rummen ganska små men nya och rena. Fanns enbart kombinerad schampo/duschtvål och ingen conditioner i duschen. Vilken våning man får rum påverkar nog upplevelsen stort med. På våning 1 hade man haft poolen just utanför balkongen vilket kanske inte skulle vara så trevligt. Poolområdet var ok men inte så mycket grönska. Sedan dånande AC och fläktar från grannhusen. Men slutgiltigt. Ok hotell för någon dag om man vill bo i stan men för längre vistelse är det nog trevligare med något annat. En dag vid poolen skulle inte locka här. Priset gör också att man förväntat sig mer, hade varit rimligare om det låg kanske 30% lägre.
Stayed 7 nights in Sep 2025