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Reviews of Coral Reef Hotel & Spa, Port Blair

3.5 out of 5
Coral Reef Hotel & Spa, Port Blair
Bhathu Basti, Port Blair, AN

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Karan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed there twice (1N and 2N). During the first time, the WiFi was down and the temperature control of the AC wasn't working. They called me post 10pm when I was sleeping to ask at what time I'll be checking out. I shared my experience during checkout. The manager told me that they'll upgrade my room during the next stay. But the upgrade didn't happen. They showed me the exact room which I'd booked and told me that it's the upgraded room. Other rooms were sold out. I told them it was the same room which I'd booked and even showed them the booking on Expedia. They didn't do anything. Please don't lie to the customers if you can't fulfill what you've promised.
Stayed 1 night in Feb 2024
Response from Management - Coral Reef, Port Blair on 16 Feb 2024
Dear Mr. Karan,Namaste!While we thank you for staying with us and taking time out to share your valuable feedback, We express deep regret in knowing about the concerns highlighted by you and ensure you that each of the points mentioned in your review is being investigated to ensure we offer you a better experience like the one we are known for in the future. Also checking with our team we got to know that the Deluxe Room that was offered was the Spacious one as the property has a normal Deluxe Room and a spacious Deluxe Room, also the team assisted and Wifi was working properly in the property. We strive to ensure that our guests do not compromise on the experience and hence try going out of our way to provide standardized service. Looking forward to welcoming you soon again and changing your negative experience into a positive one.Warm Regards,Management - Coral Reef, Port Blair

8/10 Good

Sankar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Coral Reef Hotel, Port Blair on 15 Jan 2024
Dear Guest,Namaste!We appreciate you rating your wonderful experience with us and await your return to us in the near future.Warm regards,Management - Coral Reef Hotel, Port Blair

8/10 Good

Sharon

Liked: Property conditions & facilities, room comfort
Lovely Hotel
The hotel was very well maintained, clean, modern and comfortable. The breakfast room needed a new toaster. I would stay again.
Stayed 3 nights in Dec 2023
Response from Management - Coral Reef Hotel, Port Blair on 29 Dec 2023
Dear Ms. Sharon,Namaste!Thank you for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. It is always a pleasure to receive such wonderful feedback from our guests. We appreciate your kind words and look forward to welcoming you back soon.We shall look into the point highlighted by you.Best Regards,Management - Coral Reef Hotel, Port Blair

6/10 Okay

amol

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management - Coral Reef Hotel, Port Blair on 29 Dec 2023
Dear Mr. Amol,Namaste!We appreciate you rating your experience with us and await your return to us soon.Warm regards,Management - Coral Reef Hotel, Port Blair

10/10 Excellent

Bhushan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent staff. Very clean. Nice place
Stayed 3 nights in Sep 2023
Response from Coral Reef Port Blair on 18 Sep 2023
Dear Mr. Bhushan,Namaste! We are thankful to you for choosing to stay with us and are delighted to know that our property and exceptional hospitality was able to ensure you a pleasant stay.Your kind comments for our staaf and property is appreciated and we look forward to welcome you again soon.Warm regards,Management - Coral Reef Port Blair

8/10 Good

Raymond Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe place. Staff was very professional.
Stayed 4 nights in Mar 2023
Response from Coral Reef Port Blair on 18 Sep 2023
Dear Mr. Raymond,Namaste!We are thankful to you for choosing to stay with us and rating us. We look forward to welcome you again soon.Warm regards,Management - Coral Reef Port Blair

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, property conditions & facilities
It is a new constructed and very clean property. Only one issue was faced of a little bit noise at night. Overall it was a good stay. Thanks.
Stayed 1 night in Jan 2023
Response from Coral Reef Port Blair on 18 Sep 2023
Dear Ms. Sarita,Namaste! We are thankful to you for choosing to stay with us and rating us. We look forward to welcoming you again soon. Warm regards, Management - Coral Reef Port Blair

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic.
The stay was fantastic. Behavior of all staffs and management was cordial. Food was tasty and hygienic. Room was nice equipped with all essentials and cleaned. Worth to stay.
Stayed 2 nights in Nov 2022
Response from Coral Reef Port Blair on 6 Dec 2022
Dear Mr. Deepak,Namaste!We are thankful to you for choosing to stay with us and are delighted to know that our property and exceptional hospitality was able to ensure you a pleasant stay.Your kind comments for our food is appreciated and we look forward to welcome you again soon.Warm regards,Management - Coral Reef Port Blair

4/10 Poor

Verified traveller

Liked: Staff & service
Rooms have nice layout and are okay. Since I found the towels and bed linen not clean enough I did not want to stay any longer in my room. They were somewhat washed but not acceptable for anyone with higher hygienic standards. Overall hotel is ok , I guess, and area too. Just couldn’t trust it.
Stayed 1 night in Jan 2024
Response from Management - Coral Reef Hotel, Port Blair on 6 Feb 2024
Dear Guest,Namaste!We express deep regret in knowing about the concerns highlighted by you and ensure you that each of the points mentioned in your review are being investigated to ensure we offer you a better experience like the one we are known for in the future.Please allow us another chance to serve you again soon.Warm regards,Management - Coral Reef Hotel, Port Blair

8/10 Good

Francesco, Bures-sur-Yvette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Coral Reef Port Blair on 18 Sep 2023
Dear Mr. Francesco,Namaste!We are thankful to you for choosing to stay with us and rating us. We look forward to welcome you again soon.Warm regards,Management - Coral Reef Port Blair