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Reviews of GuestHouse Inn & Suites Hotel Poulsbo

2.5 out of 5
GuestHouse Inn & Suites Hotel Poulsbo
19801 7th Ave NE, Poulsbo, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1001 reviews" "
Rating 8 - Good. 319 out of 1001 reviews" "
Rating 6 - Okay. 101 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it.
Stayed 2 nights in May 2024
Response from Guest Relations on 27 May 2024
Dear Donald, Thank you for taking the time to review our hotel. We are so glad to hear you enjoyed your stay with us. We hope to see you back again soon!

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in May 2024
Response from Guest Relations on 25 May 2024
Dear Sharon, Thank you for taking the time to review our hotel. We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Relations on 25 May 2024
Dear Joe, Thank you for taking the time to rate our hotel.

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Guest Relations on 11 May 2024
Dear Dana, Thank you for taking the time to rate our hotel.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place.
Stayed 1 night in May 2024
Response from Guest Relations on 11 May 2024
Dear Eileen, Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us. We hope to see you again the next time you are in the area!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to everything in Paulsbo.
Stayed 1 night in May 2024
Response from Guest Relations on 6 May 2024
Dear Joan, Thank you for taking the time to review our hotel. We are so glad you enjoyed our central location!

8/10 Good

Philip

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fair place.
Stayed 1 night in May 2024
Response from Guest Relations on 6 May 2024
Dear Philip, Thank you for taking the time to review our hotel. We are glad you enjoyed your stay.

8/10 Good

lori

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms with a nice breakfast.
Stayed 2 nights in Apr 2024
Response from Guest Relations on 6 May 2024
Dear Lori, Thank you for taking the time to review our hotel. We appreciate your compliment on our cleanliness. We are glad you enjoyed our deluxe hot buffet breakfast served daily. We hope to see you again when you are in the area next!

10/10 Excellent

Ruben

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the customer service provided by the manager on duty Don the day we checked in. The breakfast was good as well, the room was very clean. I will stay here in my next visit to Poulsbo.
Stayed 3 nights in Apr 2024
Response from Guest Relations on 6 May 2024
Dear Ruben, Thank you for taking the time to review our hotel. We are glad to hear you enjoyed our deluxe hot buffet breakfast served daily. We appreciate your compliments on our cleanliness. We will make sure to give Von your kudos for his great customer service! We hope to see you again the next time you are in the area!

4/10 Poor

Jodie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Lady at front desk was not friendly Was little run down and no elevator
Stayed 1 night in Apr 2024
Response from Guest Relations on 29 Apr 2024
Dear Jodie, We are sorry to hear you did not enjoy your stay with us. We were able to accommodate your early check in, we do apologize that a second floor room was all that was available at that time. We will talk to our front desk staff as we strive to make every stay a great one. We appreciate your feedback.

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024
Response from Guest Relations on 20 May 2024
Dear Nancy, Thank you for taking the time to rate our hotel. We appreciate your feedback!

10/10 Excellent

Gerardo

Stayed 2 nights in Feb 2024
Response from Guest Relations on 26 Apr 2024
Dear Gerardo, Thank you for taking the time to rate our hotel.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations on 21 Apr 2024
Dear Roger, Thank you for taking the time to rate our hotel. We are so glad you enjoyed your stay with us!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Guest Relations on 16 Apr 2024
Dear Kristina, Thank you for taking the time to review our hotel. We appreciate your compliment on our cleanliness. We hope to see you again the next time you are in the area.

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and clean hotel. Convenient location to downtown.
Stayed 1 night in Apr 2024
Response from Guest Relations on 15 Apr 2024
Dear Jonathan, Thank you for taking the time to review our hotel. We appreciate your compliments on our cleanliness. We are so glad you enjoyed our central location. We hope to see you again the next time you are in the area!

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Apr 2024
Response from Guest Relations on 15 Apr 2024
Dear Roman, Thank you for taking the time to rate our hotel. We are so glad you enjoyed your stay!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations on 12 Apr 2024
Dear Thomas, Thank you for taking the time to rate our hotel.

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Guest Relations on 6 Apr 2024
Dear Regina, Thank you for taking the time to rate our hotel. We are glad to hear you enjoyed your stay with us!

8/10 Good

Kenzi

Liked: Cleanliness, staff & service
We had a great stay, only one night and great for the price
Stayed 1 night in Mar 2024
Response from Guest Relations on 2 Apr 2024
Dear Kenzi, Thank you for taking the time to review our hotel. We are so glad to hear you enjoyed your stay with us. We look forward to seeing you again the next time you are in the area!

8/10 Good

ARLIEGH, PITT MEADOWS

Stayed 2 nights in Mar 2024
Response from Guest Relations on 21 Apr 2024
Dear Arliegh, Thank you for taking the time to rate our hotel.

6/10 Okay

Nikole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are very thin. Friendly staff, basic breakfast. Was not able to sleep with someone stomping above us.
Stayed 1 night in Mar 2024
Response from Guest Relations on 26 Mar 2024
Dear Nikole, Thank you for taking the time to review our hotel. We appreciate your compliment on our friendly staff members. We are sorry to hear your recent stay was not up to our normal standards. We do hope you will give us another try the next time you are in the area.

10/10 Excellent

Julianne, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the price 😊
Stayed 1 night in Mar 2024
Response from Guest Relations on 2 Mar 2024
Dear Julianne, Thank you so much for taking the time to review our hotel. We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Kim

Horrible room coffee
Stayed 1 night in Feb 2024
Response from Guest Relations on 2 Mar 2024
Dear Kim, Thank you for taking the time to review our hotel. We are sorry to hear you didn't enjoy our in room coffee. We do have coffee in our breakfast room as well if our room coffee is not to your liking. We hope you will give us another try the next time you are in the area.

8/10 Good

iris

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at guest hotel. They accomodated my pup and us very well. Grounds were well kept which allowed for easy access to take pup out.
Stayed 1 night in Feb 2024
Response from Guest Relations on 1 Mar 2024
Dear Iris, Thank you for taking the time to review our hotel. We are so glad to hear you and your pup had a great stay with us! We hope to see you again the next time you are in the area!

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations on 26 Feb 2024
Dear Clifford, Thank you for taking the time to rate our hotel.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, will be coming back.
Stayed 5 nights in Feb 2024
Response from Guest Relations on 25 Feb 2024
Dear Richard, Thank you for taking the time to review our hotel. We are so glad you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. quiet. convenient. Lots of yummy options at free breakfast. Helpful friendly staff.
Stayed 1 night in Feb 2024
Response from Guest Relations on 19 Feb 2024
Dear James, Thank you for taking the time to review our hotel. We appreciate your compliments on our cleanliness, convenience, and friendly staff. We are so glad you enjoyed our deluxe hot buffet breakfast served daily. We hope to see you again the next time you are in the area.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Lots of amenities!
For the price range this is a great hotel. Very clean, great breakfast and an amazing hot tub. This was a last minute trip and we were thrilled with this place.
Stayed 1 night in Feb 2024
Response from Guest Relations on 16 Feb 2024
Dear Stacey, Thank you for taking the time to review our hotel. We appreciate your compliments on our cleanliness and hot tub. We are glad you enjoyed our deluxe hot buffet breakfast served daily. We hope to see you again the next time you are in the area!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, updated property. Quiet area, very nice rooms
Stayed 1 night in Feb 2024
Response from Guest Relations on 12 Feb 2024
Dear Patricia, Thank you for taking the time to review our hotel. We appreciate your compliment on our cleanliness. We are so glad you enjoyed your stay with us and look forward to seeing you again the next time you are in the area.

10/10 Excellent

Jocelyn, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and it’s a very quiet place with a walkable dining options.
Stayed 2 nights in Dec 2023
Response from Guest Relations on 9 Feb 2024
Dear Jocelyn, Thank you for taking the time to review our hotel. We are so glad you enjoyed our central location. We look forward to seeing you again!

8/10 Good

Lanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Guest Relations on 6 Feb 2024
Dear Lanette, Thank you for taking the time to rate our hotel.

6/10 Okay

Bengt

Travelled with partner
Liked: Cleanliness, staff & service
Ok hotel but a bit old and in need of updates. Shower was only supplying cold or at the most lukewarm water for myself and my wife. Breakfast was subpar so went to a nearby cafe instead. Staff was nice though.
Stayed 1 night in Feb 2024
Response from Guest Relations on 6 Feb 2024
Dear Bengt, Thank you for taking the time to review our hotel. We appreciate your compliments of our friendly staff. We are sorry to hear your stay was not up to our normal standards. We will alert the proper head of departments to look into these items. We appreciate your feedback.

10/10 Excellent

Pili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back
I was in Poulsbo for a surgery--not a fun trip. The folks at this hotel made it relaxing and enjoyable.
Stayed 1 night in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Pili, Thank you for taking the time to review our hotel. We appreciate your compliments of our friendly staff. We are so glad you hear you enjoyed your stay with us. We hope to see you again!

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very friendly staff! Got the tub room for a great price,but was run down. They just need a good maintenance man. Lol
Stayed 1 night in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Jeff, Thank you for taking the time to review our hotel. We appreciate your compliments of our friendly staff. We are so sorry to hear the room you had was not up to our normal standards. We will alert the proper heads of department to look into this matter. We appreciate your feedback.

10/10 Excellent

Jocelyn, Kingston

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very quiet and peaceful stay.
Stayed 1 night in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Jocelyn, Thank you for taking the time to review our hotel. We are so glad to hear you enjoyed your stay with us. We hope to see you again the next time you are in the area!

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, rooms are always clean and comfortable.
Stayed 1 night in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Andrew, Thank you for taking the time to review our hotel. We appreciate your compliments on our friendly staff, cleanliness, and comfort. We look forward to seeing you again the next time you are in the are.

10/10 Excellent

jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second stay here, more one day.
Very friendly front desk staff, free and gracious change of floor of our room, tasty breakfast, and very quiet. Lovely.
Stayed 2 nights in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Jerry, Thank you for taking the time to review our hotel. We appreciate all your compliments on our friendly staff. We are so glad you enjoyed our deluxe hot buffet breakfast served daily. We look forward to seeing you the next time you are in the area!

8/10 Good

Li

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Li, Thank you for taking the time to rate our hotel.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet older motel. Nice breakfast and friendly service.
Stayed 3 nights in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Patrick, Thank you for taking the time to review our hotel. We appreciate your compliments on our cleanliness and friendly staff. We hope to see you again soon!

10/10 Excellent

Sharolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Sharolyn, Thank you for taking the time to rate our hotel.

8/10 Good

Dennis, SALKUM

Liked: Cleanliness, amenities, property conditions & facilities
Check-in staff was grumpy to my wife when she asked to make a change to room location but hotel overall was great
Stayed 1 night in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Dennis, Thank you for taking the time to review our hotel. We are sorry you did not have a pleasant experience at check in. We will look into this matter so we can do better for future stays. We are so glad you enjoyed the rest of your stay. Thank you for your feedback.

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for reasonable price.
Stayed 1 night in Jan 2024
Response from Guest Relations on 20 Jan 2024
Dear Bruce, Thank you for taking the time to review our hotel. We are so glad to hear you enjoyed your stay with us!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nicely decorated. Not super fancy but very pretty and welcoming -- even a fireplace in the front reception and another in the breakfast room. Kind staff. Nice breakfast selection in a clean and pleasant dining room. Very comfy beds and a squakiy cean bathroom with nice shower and great water flow. I would definitely stay here again.
Stayed 1 night in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Peter, Thank you for taking the time to review our hotel. We appreciate your compliments on our friendly staff, cleanliness and comfort. We are glad you enjoyed our deluxe hot buffet breakfast served daily. We look forward to seeing you the next time you are in the area!

2/10 Terrible

Kristine

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Kristine, Thank you for taking the time to rate our hotel.

10/10 Excellent

Ellen T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Guest Relations on 20 Jan 2024
Dear Ellen, thank you for taking the time to rate our hotel.

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Relations on 13 Jan 2024
Dear Maria, Thank you for taking the time to rate our hotel.

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from Guest Relations on 12 Jan 2024
Dear Robert, Thank you for taking the time to rate our hotel.

10/10 Excellent

Susan

Stayed 1 night in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear Susan, Thank you for taking the time to rate our hotel.

10/10 Excellent

Susan

Stayed 1 night in Jan 2024
Response from Guest Relations on 12 Jan 2024
Dear Susan, Thank you for taking the time to rate our hotel.

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations on 8 Jan 2024
Dear Frank, Thank you for taking the time to rate our hotel.