Hotel dekat Promenade Shops at Centerra

"Took way too long to get a cup of coffee at breakfast. "

"Breakfast was good. Hot tub was out of commission so that was a bummer. Staff was great."

"Eggs were terrible"

"The first room the smoke detectors kept going off, had the room switched. The next room the Tv wasn’t working because of the snowstorm weather. Also, one of the elevators didn’t work. "

"Breakfast was great"

"Thank you"

"Room was nice and clean however our room that was supposed to be ready at 3:00pm wasn’t available until 11:00pm. They have yet answered me about making it right. "

"Everything was great, very friendly staff. My only complaint was the gym, like most hotel gyms, was a joke. Needs more strength training equipment."

"Excellent Stay – Clean, Safe, and Quiet! We stayed one night at this hotel and had a very positive experience overall. We booked the suite with a separate bedroom, and it was spacious and clean. The room felt fresh, well-maintained, and had plenty of space to spread out comfortably. The property itself is clean, safe, and quiet — exactly what we were looking for. We slept well with minimal noise from outside or neighboring rooms. The location was convenient, and we felt secure throughout our...

"The manager was rude, looked very unprofessional and not clean. The room smelled really bad and when I complained on check in they claimed they didn’t have another one available. The room was very dirty, the sheets were nasty and had stuff all over them. They wouldn’t give me new ones, the bathroom fan was broken and the fixture was hanging off, the heater/ac was taped on but would fall off and had a nasty smell when running. The stove top made a funny smell while using and would make you...

"bathroom sink was cracked and plunger was disconnected. Smoke alarm battery died in middle of night."

"Small pool but great breakfast"

"Everything was great, I just wished the AC unit wasn’t so loud and the shower was better but everything else was amazing "

"Pool not working."

"The hotel check-in staff were absolutely superb. From the moment we arrived, they were warm, welcoming, and highly professional. Those gentlemen made the process smooth and efficient, with every detail handled quickly and accurately. What stood out most was their genuine friendliness—they made us feel valued as guests rather than just another reservation. They were so helpful and happy to answer questions without hesitation. Overall, an outstanding first impression that set the tone for a great...

"Good proximity to resteraunts"

"It is a very nice place in a good neighborhood. It’s well equipped with the little kitchen, but the bed and the pillows especially, were uncomfortable which is something we haven’t found in quite a few years staying at similar properties like BW’s and lesser Marriotts. The chairs were uncomfortable, too. The long desk/counter was really nice but the bar of the office chair cuts into your legs. They only give you two of each towel etc and while that’s just adequate, it would have been nice to...

"Our room was not replenished, so I could not make coffee in the morning When I went down for coffee in the lobby, it was lukewarm. There was not enough hot water to make a tea. The men's bathroom was out of toilet paper in the morning, as well. "

"Nice hotel! Front desk she is amazing!"

" We have stay at this property a couple of times with no problems. However not this stay. This time we got our room as we specifically asked the clerk at the front desk about getting a room close to the hot tub. So she did give us a room on the first floor close to the hot tub. Well we got into the room and that is the LOWEST bed I have ever sleep in. I told my husband it’s pretty sad when your couch is higher than the bed. Well we went down to the hot tub and we were the only ones there. My...