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InterContinental Presidente Puebla by IHG

4.0 star property
Hotel in Puebla with 3 restaurants and full-service spa

Choose dates to view prices

The InterContinental Presidente Puebla offers a complete experience with three on-site international cuisine restaurants and a spa with rejuvenating massages. Guests enjoy the shopping options and free in-room WiFi. The helpful staff consistently receives positive reviews.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
The current price is Rp1.404.228
Rp1.671.031 total
includes taxes & fees
9 Nov - 10 Nov

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Club lounge access

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds, Club lounge access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(37 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed (Dining Area)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 59 sq m
  • Sleeps 7
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Presidential Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 96 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed, Club lounge access

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Classic Room, 1 King Bed, Accessible Bathtub (Mobility) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

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About the area

Map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140

What's nearby

  • Galerías Serdán - 15 min walk - 1.3 km
  • Angelopolis Commercial Center - 10 min drive - 3.4 km
  • Zócalo de Puebla - 12 min drive - 3.4 km
  • Puebla Cathedral - 12 min drive - 3.4 km
  • Puebla Convention Center - 16 min drive - 4.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive

Restaurants

  • ‪Xanta Gastronomía - ‬4 min walk
  • ‪La Cocina de Los Angeles - ‬1 min walk
  • ‪Carl’s Jr. - ‬3 min walk
  • ‪María Ofelia - ‬4 min walk
  • ‪Tortas El Rayito - ‬7 min walk

About this property

InterContinental Presidente Puebla by IHG

Upscale hotel near Zócalo de Puebla
Take advantage of a corner/local shop, a terrace and an art gallery on-site at InterContinental Presidente Puebla by IHG. Treat yourself to a deep-tissue massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a shopping centre shuttle and ATM/banking services
  • Wedding services, a ballroom and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 200 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and video game consoles

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,605 reviews
The price is Rp982.461
Rp1.169.129 total
includes taxes & fees
9 Nov - 10 Nov
Holiday Inn Express Puebla by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (189,263 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 70 per pet, per night, plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

Frequently asked questions

Does InterContinental Presidente Puebla by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at InterContinental Presidente Puebla by IHG?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Puebla by IHG on 9 Nov 2025 start from Rp1.404.228, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Presidente Puebla by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 30 kg per pet. There's a fee of USD 70 per pet, per night. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at InterContinental Presidente Puebla by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at InterContinental Presidente Puebla by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at InterContinental Presidente Puebla by IHG?

Checkout is at 1 PM.

Where is InterContinental Presidente Puebla by IHG located?

Situated near the airport, this spa hotel is within 2 miles (3 km) of Galerías Serdán, Museo del Ferrocarril and National Museum of Mexican Railroads. Museum of the Mexican Army and Air Force and Uriarte Talavera are also within 2 miles (3 km).

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Reviews

InterContinental Presidente Puebla by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 660 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

8/10 Good

Maria Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and helpful, the facilities were great, overall one of the best stays
Stayed 1 night in Jul 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service here is amazing. The staff is super friendly, definitely would recommend to anyone traveling to puebla.
Stayed 3 nights in Mar 2025

10/10 Excellent

RAFAEL PINEDA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Siu Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Grant Hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place with great security.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back at any time

Convenient location, good facilities and excellent customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruben

Liked: Cleanliness
M
Stayed 1 night in Apr 2025

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit outdated
Stayed 2 nights in Dec 2024

10/10 Excellent

NOE ORNELAS

Liked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Dec 2024

8/10 Good

JONG HOON

Liked: Cleanliness, staff & service, property conditions & facilities
Good. But please check the complimentary service that other hotels genrally provide. There were No complimentary coffee & tea, bottled water in the room. No small refrigerator in the room. NO coffee potin the room.
Stayed 2 nights in Sep 2024

4/10 Poor

Ekrarul

Liked: Cleanliness, staff & service, room comfort

Disappointing & Inconvenience

This is second time at this place, first I stayed at the suite and this time the premium suite but the heater wasnt wotking and it was really cold in Puebla, plus the beautiful toom had a gorgeous terrace but the foor to the pation had a gap and would not lock properly so the cold air was in the room all two nights..but they provided a portable heater , since the part for the unit will take 2/3 days. The main door latch was off centered to couldn't secure the front door, so they came and replaced it , they were lot of workers to come help sort all this little problems, kind of disappointing for an executive premium room to have these little uncomfortable issues. They should definitely take time to inspect thier quality of room conditions.
Stayed 2 nights in Jan 2025

10/10 Excellent

alejandra pino

Liked: Cleanliness, property conditions & facilities
Muy amables
Stayed 1 night in Sep 2025

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitacion, Servicio siempre amable y con una sonsira, limpieza, PetFriendly; cargadores Tesla. Sin duda el mejor lugar para hospedarse en Puebla
Excelente servicio!!! sin duda el mejor lugar para hospedarse en Puebla, PetFriendly; Cargadores Tesla; excelentes instalaciones
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No consumí en el bar
Stayed 1 night in Nov 2025

10/10 Excellent

Raymundo Trejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy cómodo para quedarse Céntrico
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia.
Stayed 1 night in Oct 2025

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, atención del personal excelente Desayuno delicioso!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente calidad, limpieza, comodidad
Stayed 1 night in Aug 2025

6/10 Okay

Antonio

Liked: Cleanliness
El hotel es muy bonito, la persona que te recibe tiene un trato nada amable.
Stayed 1 night in Oct 2025

10/10 Excellent

JUAN ANTONIO GONZALEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente la limpieza y la atención de todo el personal ( front desk,valet parking,restaurante)
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos Alberto Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo
Stayed 1 night in Oct 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service
Traer de obtener Room service nunca me dieron la atención y
Stayed 3 nights in Sep 2025

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 2 nights in Oct 2025