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Atlantic El Tope

4.0 star property
Hotel in Puerto de la Cruz with bars/lounges and fitness centre

Choose dates to view prices

Located close to Lago Martianez Swimming Pools, Atlantic El Tope offers a tranquil retreat with an outdoor pool and sun loungers. Enjoy international cuisine at Restaurant Buffet, relax in the garden or by the poolside bar, and take advantage of concierge services. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry

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About the area

Map
Calzada Martianez, 2, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • La Paz Lookout - 6 min walk - 0.5 km
  • Plaza del Charco - 10 min walk - 0.9 km
  • Taoro Park - 10 min walk - 0.9 km
  • Loro Park - 3 min drive - 1.9 km
  • Lago Martianez Swimming Pools - 8 min drive - 0.8 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 28 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Teide restaurante - ‬6 min walk
  • ‪Bar El Camino - ‬2 min walk
  • ‪il ponte - ‬7 min walk

About this property

Atlantic El Tope

Upscale hotel
At Atlantic El Tope, you can look forward to a poolside bar, a terrace and a garden. The on-site international cuisine restaurant, Restaurant Buffet, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Other perks include:
  • A seasonal outdoor pool, along with sunloungers
  • A 24-hour front desk, tour/ticket information and a computer station
  • Multilingual staff, concierge services and a lift
  • Smoke-free property, 1 meeting room and a billiards/pool table
  • Guest reviews say great things about the helpful staff
Room features
All 220 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Fridges, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Atlantic El Tope are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Hall
  • Bar Piscina
  • Restaurant Buffet

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1969
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • In-room safe fee: EUR 3.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from January to December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms

Property is also known as

Gran El Tope
Gran El Tope Puerto de la Cruz
Gran Hotel El Tope
Gran Hotel El Tope Puerto de la Cruz
Gran Hotel El Tope Tenerife/Puerto De La Cruz
Hotel El Tope Puerto de la Cruz
El Tope Puerto de la Cruz
El Tope

Frequently asked questions

Does Atlantic El Tope have a pool?

Yes, this property has an outdoor pool.

Is Atlantic El Tope pet-friendly?

No, pets are not allowed at this property.

How much is parking at Atlantic El Tope?

Limited spots are available. There is free parking nearby.

What time is check-in at Atlantic El Tope?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Atlantic El Tope?

Checkout is at noon.

Are there all-inclusive benefits at Atlantic El Tope?

Some rate plans available at this hotel are all-inclusive.

Where is Atlantic El Tope located?

Situated near the beach, this hotel is steps away from Martianez Shopping Centre and Sitio Litre Garden. Jardin Aquatico and San Telmo Promenade are also within 10 minutes.

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Atlantic El Tope Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 150 out of 469 reviews
Rating 8 - Good. 215 out of 469 reviews
Rating 6 - Okay. 75 out of 469 reviews
Rating 4 - Poor. 25 out of 469 reviews
Rating 2 - Terrible. 4 out of 469 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was amazing with amazing staff although They could improve the food and maybe invest in the air conditioning a bit more
Stayed 4 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel sits on a hill with nice view. Since it's not on the beach and the sea view is partially blocked by other high-rise hotels, that could block the hotel from asking full price (?). However, the area is nice and convenient with beach, restaurants, bus stops and supermarket all withing walking distance. Also, breakfast buffet is top rated with lots of varieties. Will be back next year!
Stayed 3 nights in Nov 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After having read a lot of negative reviews we were a little apprehensive about the hotel but we thoroughly enjoyed our stay there. We were able to check-in an hour and a half early and staff were all very friendly and professional. Room was lovely and everywhere was very clean. Some building work going on but didn’t cause any issues. Plenty of choice at mealtimes and it was always presented beautifully. The rooftop bar is amazing! Bit of a steep hill or steps into town but lots in the area to see and bus stops close by. Really lovely hotel and good value for money.
Stayed 6 nights in Oct 2024

4/10 Poor

Melanie

Disliked: Amenities, property conditions & facilities
The location is good. But the wifi is not working in any area. It’s a quite old hotel and the bathroom and floors need an update. Modest rooms. They charge you for using the safe.
Stayed 5 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nice location, dated hotel

I found the overall condition of the hotel to be extremely dated. Additionally, there were issues with bathroom leaks in our room, which not only affected our comfort but also raised concerns about the maintenance standards of the hotel. The food lacked basic quality, poor choice, tasteless. Very good location. The view from our balcony was breathtaking.
Stayed 7 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nice location, dated hotel

I found the overall condition of the hotel to be extremely dated. This impacted the quality of our stay significantly. Additionally, there were issues with bathroom leaks in our room, which not only affected our comfort but also raised concerns about the maintenance standards of the hotel. The food lacked basic quality, poor choice, tasteless. Very good location. The view from our balcony was breathtaking.
Stayed 7 nights in Mar 2024

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel con perspectivas de futuro

La estancia muy bien, la atención muy bien, la comida muy bien, pero hay alguna incomodidad porque el hotel está en restauración.
Stayed 3 nights in Jul 2025

10/10 Excellent

Saowarot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent for a family holiday. Wonderful food and facilities. Modern, clean and friendly. The walk to the centre of town was short and there was a shop very local for any bits extra you need. An absolutely fabulous place to stay. Highly recommended.
Stayed 7 nights in Jul 2025

6/10 Okay

Niklas Joachim Georg

Liked: Staff & service
Sehr freundliches und zuvorkommmendes Personal. Den schönen Ausblick in Richtung der Playa Martianez vom Balkon bezahlt man durch die Lage des Gebäudes im Hang. Es gibt zwar sogar ein kleines integriertes Fitness-Studio im Keller mit ein paar Geräten, wenn man das möchte, der tägliche mehrmalige Gang über mehrere hundert Stufen von der Stadt hinauf zum Hotel erspart einem das aber eigentlich. Einen der wenigen (etwa 15) Parkplätze auf dem Hotelgelände zu ergattern ist je nach Tageszeit unmöglich bis extrem unwahrscheinlich. Wenn man Pech hat, muss man 15 min Fußweg bergauf entfernt auf einem Parkplatz in Richtung der Stadtgrenze parken, weil die Stadt mit Autos brechend voll ist, außer man landet einen Glückstreffer und es fährt gerade jemand los... In jedem Fall sollte man gut zu Fuß sein ;) Essensangebot bei Frühstück und Abendessen gut und reichhaltig, dort wird sicher jeder Geschmack fündig! Der Speisesaal erinnert von der Atmosphäre leider an eine Mischung von Mensa und Reha, da sehr kahl und laut. Wer auf Schnickschnack steht, hat noch eine Dachterrasse mit Tagesbar und 2 HotTubs, einen Pool im Außenbereich, den genannten Fitnessraum und eine kleine Sauna zur Auswahl. In Gesamtbetrachtung eine solide und gute, zentral gelegene Unterkunft, die den reinen Zweck des Übernachtens (und auch einige Schnickschnack Angebote) gut erfüllt. Die 4 Sterne sind aber nicht angebracht. Dafür erwarte ich mir mehr Qualität in der Einrichtung und Zimmerausstattung.
Stayed 5 nights in Feb 2025

8/10 Good

Normen

Liked: Cleanliness, staff & service
De medewerkers zijn heel vriendelijk. Naast het hotel (naast onze kamer) vond de renovatie van het zwembad plaats. De bouwvakkers begonnen om 07.00 uur met luide werkzaamheden. Wanneer je op vakantie bent is dat niet wenselijk. Aangegeven bij de receptie, ze zouden het doorgeven aan de bouwvakkers, maar een andere (soortgelijke) kamer was niet beschikbaar. Ontbijt was zeer uitgebreid. Het buffet diner was veel, niet altijd even vers. De top roof was geweldig. Fantastisch uitzicht met een heerlijke whirlpool. Al met al een prima verblijf.
Stayed 5 nights in Jan 2025

6/10 Okay

Thomas

Liked: Cleanliness

Na ja

Ein übliches Hotel dieser Grösse, Essen nichts besonders, dafür aber versehen mit einem grantigen Kellner. Vom Zimmer schöne Ausblicke!
Stayed 3 nights in Jan 2025

10/10 Excellent

freider

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very nice hotel
Stayed 3 nights in Jan 2025

8/10 Good

Monika

Die Lage des Hotels ist super, das Hotel hat schon bessere Zeiten gesehen - wird aber derzeit Stück für Stück neueren Standards angepasst.Tolle neue Dachterrasse incl. 2 Whirlpools mit sagenhaftem Blick über die gesamte Region !!! Inakzeptabel dagegen ist der Bar-Veranstaltungs-Raum,dem jegliche Atmosphäre fehlt .
Stayed 5 nights in Jan 2025

8/10 Good

Yee Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間舒適地點方

房間大舒適，可步行到海邊，海邊附近多餐廳，免費早餐豐富，有免費泊車住
Stayed 3 nights in Dec 2024

10/10 Excellent

Lone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kommer gerne igen

Alting var så fint, sødt og hjælpsomt køkkenpersonale. Dejligt hjørneværelseværelse med møbler og solsenge og fantastisk udsigt til Teide, byen og havet. Dejligt poolområde samt poolbar og jacuzzi på toppen af hotellet. Ung venlig receptionist, de andre virkede stressede el
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer Carolina

Liked: Staff & service, property conditions & facilities, room comfort

Un 10/10 sin duda… De malaga a Tenerife

Mi pareja y yo estuvimos alojados 5 dias y el servicio maravilloso, mucha amabilidad en el personal del hotel, especialmente con la chica de recepción que nos recibió el jueves por la tarde (no supimos el nombre y no la volvimos a ver durante el fin de semana), Pedro del restaurante y Miriam (de cocina) que nos deleitó con platos muy ricos y una amabilidad excepcional. La comida bastante casera, trataban de variar y mantenían siempre todo en excelentes condiciones. La limpieza y el orden en el hotel era notable, las camareras de piso de la platan 3 sin duda muy amables y siempre atentas. El único detalle es el problema para aparcar por la zona ya que el hotel no dispone de parking, tiene algunas plazas fuera pero son completamente insuficientes, aunque con la amabilidad del personal siempre dispuesto a solucionar se esmeraban por ayudar a conseguir “algún huequito” cuando se podía. Sin duda volveremos a ver cómo quedará esa reforma :) Muchas gracias a todos por los servicios prestados, nos vinimos a malaga muy contentos.
Stayed 4 nights in Nov 2024

6/10 Okay

Orlando

Liked: Cleanliness, room comfort

Okay mit gutem Standort und preiswert.

Das Hotel überzeugt dank seinem Preis-/Leistungsverhältnis und dem eigentlich guten Standort für etwelche Ausflüge mit Bus und/oder um einen Beach-Tag zu absolvieren. Alles in kleiner Gehdistanz erreichbar. Zimmer war grosszügig, zweckmässig und sauber. Nachttischlampe flackerte nur statt zu leuchten und in der Dusche war eigentlich nur ein kleiner Wasseraustritt spürbar statt richtig duschen zu können. Man stellt fest, dass das Hotel ins Alter gekommen ist und länger nicht mehr renoviert wurde. Pool hat's auch, doch mehr zur Show als effektiv nutzbar. Beim Frühstück ist Quantität vor Qualität und halt in einem grossen Raum ohne Ambiente und viel Lärm. Service ist freundlich und spricht mehrere Sprachen, allerdings könnte es noch eine Spur zuvorkommender sein.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo el personal muy amable y atento ademas de resolviendo las dudas en todo momento, hotel muy bien situado, habitaciones excelentes con unas vistas maravillosas
Stayed 3 nights in Nov 2024

8/10 Good

FABIENNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Points forts: Le personnel est sympa que ce soit à l'accueil ou au resto ou par les femmes de ménage. Beaucoup de choix pour le petit déjeuner et diner (en demi pension) Par contre les boissons ne sont pas inclues Les points à améliorer sont : - le bruit car il y a des travaux et les baies ont du jeu - le manque de places de parking (environ 15 places pour tout l'hôtel) - attention il faut être sportif car beaucoup de marches ou une pente assez raide pour accéder à l'hôtel depuis la plage
Stayed 5 nights in Nov 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bruit

L'ensemble du personnel est très sympathique Chambre spacieuse et lit très confortable. Buffets très copieux Point noir pour le parking bcp trop petit par rapport au nombre de chambres, ce qui occasionne également des manoeuvres pour les bus avec leurs bips de marche arrière très désagréables Bruits également dus à des travaux à l'extérieur et mauvaise isolation au niveau de la baie
Stayed 5 nights in Nov 2024

8/10 Good

Txas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tanto para subir a las calles como para bajar al centro comercial es fatigoso, unas escaleras mecánicas no vendrían mal
Stayed 3 nights in Oct 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at El Tope, it was just what we wanted. Would love to see some more amenities at the hotel and more activities/events within the hotel itself. The rooftop bar was a highlight which seemed newly built, there were works going on whilst we were there so hopefully even more new stuff to come! Thanks El Tope for a wonderful vacation
Stayed 7 nights in Oct 2024

4/10 Poor

Francharles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel muy antigo, hacendo reforma con hospedes, desde pronto escucha el trator con escombros, sin aire condicionado, estava apagado y un calor en la habitación.
Stayed 3 nights in Oct 2024

6/10 Okay

Alexandra

Liked: Cleanliness, amenities
Pretty standard hotel with nice views of the area surrounding. The food was very basic though and lacked flavour, but at least it had variety. Wish the swimming pool was a bit bigger, but overall it's a nice stay and a good place to relax.
Stayed 4 nights in Aug 2024

6/10 Okay

Lorena

Liked: Cleanliness, staff & service
La verdad que lo mejor han sido las vistas que he tenido desde la habitación, en la 6ª Planta. La playa está muy poco accesible, y el aparcamiento también deja mucho que desear... La comida muy buena, y con mucha variedad, pero en el todo incluido no entra toda la bebida, incluso pedimos un barraquito y te lo ponían pero sin licor... De la habitación lo que no me gustó fue la moqueta.
Stayed 3 nights in Sep 2024