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"Charming facility and excellent staff."

"5 star attention to customer service, clean, quiet and peaceful. If you need to relax and be taken care of this is the best place. Special mention to Isabel, Patricia, Luis and Ramiro, really went above and beyond for our comfort and needs. The whole staff is outstanding. Magnificent facility if there’s anything to add would be a money exchange, besides that it’s all you could ask for in a vacation."

"Nice and helpful people!"

"The room was very modern. Comfortable bed. The water was not the 1st night but improved after that. The property was beautiful but difficult to find at first."

"We really enjoyed our stay here. The room was recently remodeled and was tastefully done. The bed was extremely comfortable. The staff were very helpful with suggestions for local activities. The breakfast was plentiful, including fresh fruit and baked goods. We weren't overly thrilled with the lunch we had in the restaurant, but dinner was outstanding!"

"Such a beautiful jungle property! We loved the ambiance and atmosphere. "

"Executive room was large. Grounds were beautiful. I had one of the best 50 min deep tissue massages for $30. Liquor prices were reasonable and chips at the casino were only 50 per cent. They had fixed prices for taxis-which were beautiful new cars with professional drivers. $14 to the Argentina falls-$32 to Brazil. "

"Five star experience at O2. I was really pleasantly surprised. Room was bigger than the picture, bed really comfortable, the hotel is beautiful and the rooftop has a pool and tables to sit and enjoy the view. Would stay there again without hesitation. The staff was welcoming and always ready to help. Restaurant on the ground floor is decent as well with some good options and a nice buffet breakfast. Only negative point is the bathroom has the type of shower that will wet part of the rest of bathroom floor as it is opened. "

"Mind blowing location with views of the waterfall from every part of the hotel. Also, the red level is worth it… food better than at the restaurant and service is exceptional. "