A short walk from Cruise Ship Terminal, Krystal Vallarta - All Inclusive provides 2 bars, a gym and conference space. This property is a great place to bask in the sun with a beachfront location and beachfront dining. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Regional cuisine and a poolside location.
In addition to a free children's club, guests can connect to free in-room WiFi.
Located on the beach, Krystal Vallarta - All Inclusive is in Hotel Zone, a neighbourhood in Puerto Vallarta. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit VidantaWorld and Los Arcos. Travelling with kids? Consider Splash Water Park Vallarta and Vallarta Zoo. Visit our Puerto Vallarta travel guide
Av. Francisco Medina Ascención S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
13 min drive
Restaurants
Jardin Del Sol "Restaurante
8 min walk
Starbucks
3 min walk
McCarthy’s
2 min walk
Vips
6 min walk
Starbucks
7 min walk
About this property
Krystal Vallarta - All Inclusive
All-inclusive family-friendly property located in Hotel Zone
A short walk from Cruise Ship Terminal, Krystal Vallarta - All Inclusive provides 2 bars, a gym and conference space. This property is a great place to bask in the sun with a beachfront location and beachfront dining. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Regional cuisine and a poolside location.
Stay connected with free in-room WiFi, and guests can find other amenities, such as a free children's club.
You'll also find perks such as:
3 outdoor pools along with a waterslide, sunloungers and pool umbrellas
Self-parking (surcharge), a 24-hour front desk and 3 meeting rooms
A lift and smoke-free property
Guest reviews say great things about the helpful staff
Room features
All 388 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
Deep-soaking baths, free toiletries and hairdryers
Daily housekeeping, desks and phones
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Does Krystal Vallarta - All Inclusive have a pool?
Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM to 6:30 PM.
How much does it cost to stay at Krystal Vallarta - All Inclusive?
As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on 1 Dec 2026 start from Rp2.775.921, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Krystal Vallarta - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Krystal Vallarta - All Inclusive?
Self-parking is available for MXN 50 per night. Limited spots are available.
What time is check-in at Krystal Vallarta - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Krystal Vallarta - All Inclusive?
Checkout is at 11:00 AM.
Are there all-inclusive benefits at Krystal Vallarta - All Inclusive?
Yes, the property is all-inclusive.
Where is Krystal Vallarta - All Inclusive located?
Nestled on the beach, this Hotel Zone property is within a 10-minute walk of Playa de Oro and Bay of Banderas. Cruise Ship Terminal is 0.6 mi (0.9 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Krystal Vallarta - All Inclusive Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff were amazing. Food is ok. Mexican fiesta was great. Only concern were the multiple raccoons jumping up on buffet table and grabbing food in the Italian restaurant. Rooms were clean and comfortable. Beautiful beach. Nice location.
Staff are friendly, rooms are a good size, good location property doesn’t make sence ,food was mediocre,ala cart no thank you , no night entertainment, vendors all.over the pool area wasn't very relaxing when the came ever minute from early morning to night !
If you are looking for a budget hotel and eat out most nights or enjoying the PV night life good place to sleep .
Stayed 6 nights in Feb 2026
Verified review
6/10 Okay
Martin
28 Feb 2026
Liked: Cleanliness
Food and drink quality
Service in HK and training of staff
Stayed 11 nights in Feb 2026
Verified review
4/10 Poor
marvin w
21 Jan 2026
Cold pools, very bland food, watery drinks, deteriorating facilities
This property was good , however there was a new building being constructed which was very noisy. The bars did not open until 11am and closed early with only one remaining open until midnight. The staff were very friendly. The room was clean , however the cleaners would take the bathmat and hand towel and not replace them. You also had to ask for a facecloth . Overall it was a good trip. The beach was wonderful and the pools were nice.
When we got into our room the safe was not working & the bathroom sink was plugged. But a call to maintenance & the guy fixed it up right away. Sadly, I feel that should be done before guests arrive. We also did not have face cloths or a hand towel during the stay. Although the food was good, it was the same the whole stay. Staff always friendly.
Stayed 6 nights in Feb 2026
Verified review
6/10 Okay
Terri
3 Mar 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
We had a mountain view, which was really a view of the street and neighborhoods on the back side of the resort, we asked for an upgrade but were unable to make a switch. We found the restaurant explanations misleading and the days and times of operation were not consistent with the signage. The food was okay, and had the same options over and over. We were also there during the shut down and received no communication from the resort and when we asked questions received no information. The resort was clean and the staff were friendly.
Visited here 7 years ago, hotel was lovely, food not so great but not an issue. Have just arrived back from another stay and it is dire to say the least. It looks absolutely nothing like it does in the pictures. Only one pool open, the other has been reduced in size and was closed, the food terrible and the whole place was a building site and won't be finished until Sept 2027. The only plus is that the staff are fantastic. Unfortunately we won't be visiting again.
Stayed 7 nights in Dec 2025
Verified review
8/10 Good
Colton
4 Mar 2026
Liked: Staff & service
Ocean was visible and it was beautiful. The view was unmatched as we had full perspective of the ocean and sunset every night. Construction next door as a new building is being built. Also other construction happening on the other side of property, the finishings of a condo. Upsetting we paid them out that we did with the construction, but being that Mexico is always being renovated. It wasn’t a surprise, and the noise was easy to drown out with the atmosphere of ocean and party. Room was always clean however sometimes our room was cleaned later in the day, but staff were always nice and cleaned very quickly if we wanted to be in the room.
It was a good place for the price. Don’t expect a 5 star property, food was sometimes good sometimes mid. Marcos the beach server was the best, great drinks he made and good English. Most staff were good, lacking in English a little bit but gave us a chance to learn some lol. Construction around the property is still happening. Which didn’t make or break it for us but if you are picky about ocean sound don’t go. Their day off for construction is Sunday if that helps. You can’t hear it in your room just on the beach. Get your beach or pool chairs early, Friday, Saturday and Sunday are busy days of the beach and hotel. Buffet was okay nothing to write home about. Over all good but you do get what you pay for. It’s cheap. So you know.
Stayed 10 nights in Mar 2026
Verified review
6/10 Okay
Leslie
10 Jan 2026
Liked: Cleanliness, amenities
This was our second time staying here. Staff are very professional and attentive. Food was very good however the same menu at the hotel restaurant as was at the buffet. If you are looking for something different, a short walk across the highway and half block to left is an excellent Outback Steak House. Beach was wonderful. Only two issues that were not great was the construction on the new building next to the main pool which was closed for safety reasons, and there was a sewer back up onto the walkway towards the family pool and hotel. You either walked through it - yuck - or went through hotel lobby onto beach and back onto the pool. They were working on the sewer problem but was an inconvenience. If you forgot anything, there was a convenience store just outside the resort and a 15 min walk and across from the marina was the Walmart. I would have given a higher review if it wasn't for the sewer problem and the one pool being closed due to the construction.
When we first walked into the front lobby area, there was a very bad smell, which continued as you walked through to the eating area adjacent to the lobby. There isn’t a rating for the food and drinks… But we would’ve given that one star. The food was the same every day with a little bit of a variance… They finally had a Mexican fiesta night… So we figured there would be different food at least the traditional Mexican food which we were so looking forward to, but we were disappointed again because it was the same food again. We have stayed at different all-inclusive hotels, and we have always had a variety of different foods on different days. So we ended up going to restaurants outside of the hotel to eat. We had maid Service on the third day of our stay and they basically just changed the towels… Nothing was cleaned. Other than that, the staff was very nice.
Stayed 5 nights in Nov 2025
Verified review
6/10 Okay
Jennefer
31 Dec 2025
Liked: Cleanliness
Disliked: Amenities
The hotel is very run down, but has a rustic charm I guess. We had to share a balcony with another room which is totally weird. We also could hear the people in the room next door snore and blow dry their hair. Our room was completely bare except for one tv hung on the wall with wires hanging out of it. It only had one English Channel. There were no drawers for our clothes. The service was very slow. No one serves you . You had to wait in line for water and drinks. The food was ok. But even if you got a table and got your food- you had no drink- not even water or coffee. We ended up leaving the resort and the town is cute and the restaurants are yummy. There is a liquor store near by. Everyone was nice, but I will never do all inclusive again… what’s the point.
We paid for an all inclusive package for one week. First of all the staff was excellent and saved the trip. The resort is rundown and in need of some fixing up. There are not enough chairs in the pool area or the beach, but there is enough room to add more. I was shocked to only see two water bottles in our room. When I went to the front desk to ask for more they informed me there was a limit of two per day. I told them we had paid for all inclusive. He said we could get a refill at the bar. You are not suppose to even brush your teeth with the tap water so two bottles of water is ridiculous. Who wants to leave the room in the middle of the night to go to the bar to get a refill. The bathroom was invested with some type of insect. We informed the maid the next day and she sixed the problem. Our third night there maintenance decided to blow out the A/C unit in the adjacent room at 9:30 at night. My husband had to yell at them to stop. There is a kids only pool and an adult only pool, however, the staff does not inforce the rules so kids are all over.
Stayed 7 nights in Mar 2026
Verified review
4/10 Poor
Danielle
13 Feb 2026
Liked: Cleanliness
Disliked: Amenities
Food selection was poor at best. The Asian restaurant had very few items and was worse than the buffet. The Buffet was the same food basically every day. Unsweet iced tea is impossible to find. Even though the resort is all inclusive we left daily to get food and drinks. We believe the alcohol is watered down as after a full day you never feel a buzz and very little was ever used. If you don't get the all inclusive option the not so great buffet costs 430 pesos = 25 USD per person (Extreme) Upon leaving after tipping the bell man we didn't feel it was enough and demanded more from out taxi driver as we were departing and shook him down for another 50 pesos (Really!!!) It's all inclusive. One of our cell phones was pick pocketed at Marina Vallarta and no one at the hotel could get us an outside line to the US to contact our carrier and we were lucky enough to meet a nice couple that let us borrow a cell phone. Also the water stunk so be advised when you get there you only get 2 bottles of water to drink and brush teeth daily, we went and bought our own. The adults only pool isn't adults only as people brought their kids there anyway.