6/10 Cukup Baik
Patrick
Bepergian bersama keluarga
18 Des 2025
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
We have been going to the Occidental for almost 20 years, so we’ve seen lots of changes. The food is very good, we only eat at the buffet. The other restaurants are iffy. The older part of the hotel is so worn out that on the first day, my showerhead flew off. They kind of fixed the next day. It flew off again, so I fixed it a few days later the shower handle fell off on my foot. Awesome, the service elevator on our side are rum made way too much noise. The original building is really really tired. The pool area has a lot of cracks in the concrete And is quite filthy. The entertainment people must all be deaf because they blast the music so loud that you cannot have a conversation at a normal level around the pool it’s OK if you’re drunk got him met. The staff sure are good except for the ones that work in the Outside restaurant I suggest if you stay there you pony up for the premium rooms that are much newer, however I’ve heard complaints from people staying there, but I can’t confirm because I’ve never stayed in that part of the hotel. I would rate this as a three star hotel with good food Because that’s where it really is now the beach out front is great for walking. However, the beach chairs are seriously dirty and that’s why they give you towels to cover them up. It really doesn’t matter what I say here because nothing will change again generally great staff at a poor worn out hotel.
Patrick
Menginap 17 malam pada bulan November 2025
