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"Such a nice hotel "

"It was more of a hassle than the savings. If you want any items for your room with a kitchen you reserved, you have to request ALL items from the front desk (including hair dryers, and you have to bring down your dirty linen to exchange for fresh linen, don't forget you are responsible to take out your own trash at the end of each hallway prior to check out) which there is usually only one person on shift to attend to everything. Some of them don't even know you exist they don't look up to see who is coming or going. The breakfast is a joke. Packaged boiled eggs, fruit (orange/apple), granola bars and watered down coffee and package tea. watch out you will get lectured "one per person". This is the included breakfast not worth it. Only 1 young lady was helpful and kind to the customers. Everyone else looked stressed and not happy at their job. I was only there for 4 days but that was enough. This was our first experience at this brand and I can say without a doubt we will book elsewhere. We travel a lot and frequent Arizona and the more pop up hotels come in, the less personable it gets. "

"Not worth the price. "

"Basic no frills place to sleep. Bathroom door and fixtures showed lots of wear. Pet paw prints on a sheet. Noisy A/c unit. Lovely check in staff but weird interface with staff person on screen rather than live face to face"

"Will stay here again. "

"Just overall a sad, mediocre hotel chain. No continental breakfast but even the restaurant had no staff, no one eating there, looked closed down. Rooms are decently clean but I did see a roach and have to clean it. We were there for 5 days and they don’t clean your room dailyZ. They only cleaned once despite me asking several times and them agreeing. Shuttle service was good though. Just overall a 6/10 which is exactly essentially what their rating is. It was affordable but I would’ve preferred to spend a little more money and be in a little cleaner, newer, better energy and staff, hotel. Just felt kinda depressing being there lol."

"Absolutely loved our room. The jet tub was exactly what I needed for my staycation. The only reason why I gave 4 out of 5 stars on the cleanliness was because we found a live cockroach in our room a couple minutes after we entered it. Otherwise, the room was spotless."

"Hotel is located in a good area with a lot of restaurants nearby. Overall it’s a pretty good hotel, but be aware Sonesta charges a daily parking fee, has a limited cable TV package, does not have a restaurant, and does not makeup room during your stay unless you specifically request it."

"Great staff, good location. Quiet "