Randall's Island Hersha Hospitality Hotels: Randall's Island Hotel Guide

Aerial view of the Hell Gate Bridge over the East River in NY

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Top Randall's Island Hotel Reviews

Sheraton New York Times Square Hotel

4/10 Poor

"There's a few things which didn't like. 1) The property charges a ~ $40 destination fee at checkin which includes city tax ($2-3) and a credit of $35 to spend in their restaurant. Just recouping this $35 daily made my stay intolerable as that meant we couldn't have dinner or a drink late elsewhere, and this $35 played at the top of the mind. 2) The room coffee amenity was weird. The machine was one with pods but no pods were supplied but filter coffee sachets. One had to boil/heat up the water using the pod machine and then enjoy the coffee. A simple water kettle would have done it. 3) The beds were very high. For a short person it meant almost doing a long jump to get on the bed! 4) 2 of the lifts were down for 1 day in the stay. Its a very busy hotel and it meant long wait for the lift or taking the stairs."

Pod Times Square

8/10 Good

"Fast elevators - 6 of them so there was never a long wait. Room is small yet functional. Amazingly quiet considering the location right off of the Lincoln Tunnel. Could see the buses going in and out of Port Authority. Safe area with lots to do. My only complaint would be the lack of ventilation and weak A/C. The rooms are probably overdue for a renovation."