Randall's Island hotel guide. Hersha Hospitality hotel in Randall's Island, New York

"Breakfast was very good… bar staff proficient and congenial…room clean and housecleaning staff , proficient and congenial…location convenient… ONLY OBJECTION was being ambushed at check in with unexpected charges & resort fee!! Won’t patronize Bonvoy in the future or recommend it!"

"Location, a lot of areas to eat and the subway is right around the corner "

"The room was good and the location is excellent, our room had some noises which kept my wife up and there was a nearly $45 a night destination fee. If there is noise for you, you can ask to switch rooms. "

"Convenient"

"Clean room. Nice staff. Good location. Only thing I would I would say that is negative is the elevator being backed up all the time."

"Great location… nice boutique hotel that has been updated. Friendly staff"

"It was in a great location for getting around. They had a lovely rooftop bar."

"Beautiful hotel in a central location "

"The staff doesn’t cooperate and they are not flexible. "