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Excelsior Palace Portofino Coast

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for Excelsior Palace Portofino Coast

Outdoor pool, pool umbrellas, pool loungers
Creator video
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Private beach, sun-loungers, beach umbrellas, beach towels

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Exclusive Double Room, Sea View

Exclusive Double Room, Sea View | Down duvets, minibar, in-room safe, individually furnished

Exclusive Double Room, Sea View

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, individually furnished

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Blackout curtains
  • 22 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room

Down duvets, minibar, in-room safe, individually furnished

Classic Double Room

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen

Down duvets, minibar, in-room safe, individually furnished

Superior Queen

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Blackout curtains
  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Sea View

Suite, Sea View | Room amenity

Suite, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Queen

Down duvets, minibar, in-room safe, individually furnished

Classic Queen

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Down duvets, minibar, in-room safe, individually furnished

Classic Double Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe Suite

Down duvets, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Suite

Down duvets, minibar, in-room safe, individually furnished

Classic Suite

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Exclusive Double Room

Down duvets, minibar, in-room safe, individually furnished

Exclusive Double Room

  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite

Dining | 2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Junior Suite

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
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About the area

Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035

What's nearby

  • Marina di Rapallo - 3 min walk - 0.3 km
  • San Michele di Pagana Beach - 6 min walk - 0.6 km
  • Rapallo Castle - 14 min walk - 1.2 km
  • Villa Durazzo - 2 min drive - 2.2 km
  • Abbazia di San Girolamo al Monte di Portofino - Complesso Monumentale La Cervara - 4 min drive - 4.3 km

Getting around

  • Rapallo Station - 15 min walk
  • Genoa (GOA-Cristoforo Colombo) - 33 min drive

Restaurants

  • ‪Caravaggio Cafè - ‬11 min walk
  • ‪Caffè Il Cristallo - ‬11 min walk
  • ‪Ristorante Pizzeria Sapore di Mare - ‬14 min walk
  • ‪Bella Napoli - ‬9 min walk
  • ‪Yacht Club Rapallo SRL - ‬3 min walk

About this property

Excelsior Palace Portofino Coast

Luxury boutique hotel remodelled in 2023 and located near Portofino Marina
Consider a stay at Excelsior Palace Portofino Coast and take advantage of a free breakfast buffet, an adjacent golf course and a poolside bar. This hotel is a great place to bask in the sun with a private beach, beachfront dining and beach massages. Treat yourself to spa services, such as a deep-tissue massage, a body scrub or a facial. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Pilates classes and yoga classes are offered at the gym; Excelsior Palace Portofino Coast also has a rooftop terrace, a hair salon and dry cleaning/laundry services. In addition to 2 bars and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers, pool umbrellas and a lifeguard on site
  • Limo/town car service, valet parking (surcharge) and a free beach club on-site
  • An electric car charging station, access to a nearby indoor pool and babysitting (surcharge)
  • A 24-hour front desk, a billiards/pool table and beach umbrellas
  • Guest reviews say great things about the helpful staff and location
Room features
All 119 individually furnished rooms boast thoughtful touches such as air conditioning and bathrobes, as well as amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, childcare services and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 20 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • EdenRoc Lounge&Restaurant
  • Ristorante Lord Byron
  • Sporting Bar
  • Yachting Bar

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Pro golf lessons
  • Scooter/moped rentals
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (6,458 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Built in 1901
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 24 April:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120.0 per night.
Cots (infant beds) are available for EUR 120.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 120.0 per night
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property Registration Number IT010046A17PKKRS3I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
A car is recommended for transport to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Does Excelsior Palace Portofino Coast have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from January 1 until April 24.

Is Excelsior Palace Portofino Coast pet-friendly?

Yes, Excelsior Palace Portofino Coast allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Excelsior Palace Portofino Coast?

Valet parking is available for EUR 20 per night.

What time is check-in at Excelsior Palace Portofino Coast?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Excelsior Palace Portofino Coast?

Checkout is at noon.

Where is Excelsior Palace Portofino Coast located?

Located in Rapallo, this beachfront hotel is next to a golf course and within a 10-minute walk of Marina di Rapallo, San Michele di Pagana Beach and Lungomare Vittorio Veneto. Spiaggia pubblica Travello and Spiaggetta di Prelo are also within 15 minutes. Rapallo Station is 15 minutes by foot and Santa Margherita Ligure Portofino Station is 19 minutes.

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Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1000 reviews
Rating 8 - Good. 176 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location beautiful hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great service
Stayed 3 nights in Jun 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and a central location. Staff was friendly and helpful. Views from hotel are amazing.
Stayed 1 night in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful special place
Stayed 1 night in May 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, rooms, dining and views were spectacular…loved this hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Walter

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the traditional Italian Riviera style. Staff could not have been more helpful. Food and service were excellent. Only criticism was the lack of a shuttle service to the centre of town which, given the position of the hotel on top of a hill, the high cost of local taxis and the high temperatures, made it difficult for older customers or those with mobility difficulties.
Stayed 10 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful classic stay. Nothing modern. The beach was fantastic. Very nice staff.
Stayed 1 night in Jun 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning hotel on the coast. Excellent service and amenities
Stayed 5 nights in Apr 2025

10/10 Excellent

Nayef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming step back in time has beautiful views property wide! An easy walk into city center you can find shops, restaurants and photo ops down lovely cobbled streets. Don’t miss the cable car up to Montanerra- beautiful!
Stayed 2 nights in May 2025

10/10 Excellent

Everett J Giliam

Liked: Cleanliness, amenities, property conditions & facilities
amazing location and i would definitely recommend. Great history on the property. Ask about the Cadillac in front...great story. Front desk people are amazing as well ' all
Stayed 3 nights in Jun 2025

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lovely location, close proximity to many of the local places.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is a true five star hotel. It is excellent, we had a very comfortable stay
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel 5*****

Best place to stay in the Portofino Coast, great service, great views , great food, absolutely a 5++ star
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a beautiful infinity pool and hot tub overlooking the ocean.
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
pools and hot tub are cold. insulted being forced to wear hair net and others were not
Stayed 3 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season amazing place to stay. Lovely relaxing swims with views of the Italian Riviera. Lovely breakfast buffet looking out over the sea and port.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing from the service to the breakfast to the location and views
Stayed 1 night in Nov 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and amenities. Staff helpful. The restaurant was a disappointment. Not as good as the high prices warranted.
Stayed 1 night in May 2025

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Fantastic experience at this lovely old world property. Great breakfast buffet with stunning views of the bay and sea.
Stayed 1 night in Dec 2024

10/10 Excellent

Natan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous vacation in the Italian Rivera

Amazing hotel, with infinity pool, Spa and great fitness center. Unique location and atmosphere. We were upgraded in the room and got a great service and worm reception
Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical hotel. The view and pool area is spectacular. The Chef at the restaurant could be better. Do nor recommend sinning at the restaurant
Stayed 2 nights in Mar 2025

8/10 Good

izzat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, very historic style close to center with a great view. The heated pool and jacuzzi were great for winter time. The bar was also great. Overall we enjoyed our stay.
Stayed 3 nights in Dec 2024