Search Hotels Near Regal Commonwealth, Richmond

"While the staff was helpful, the property is clearly run down and dated and in need of refurbishing. The sitting chair in my room was so disgustingly stained and dirty it looked like something that’s been sitting on the street for months. I wouldn’t even put my bag on top of it. "

"Large rooms, good location, older building, tiny elevators, could be cleaner. Staff was excellent!!"

"The room and hotel are clean and in a good location."

"This property was just breathtaking. "

"Hotel looks like it is primarily catering to an itinerant population, with obvious long-term residents taking most rooms. It was challenging to get an “accessible” room, even when I had requested one in advance. First I was given a third floor room (no elevator), then one that required me to park on the opposite side of the hotel and walk around, because the room was only accessible by stairs on the side of the hotel closest to it. Walking around on that level, I had to navigate an electric car charger coming out of a room and an electric bike parked on the sidewalk. The rooms are very shabby, with broken counters and tiles, layers of grout and adhesive barely holding things together, and when I got to my room, it had not been cleaned and had used towels and trash strewn everywhere. When I called the front desk to complain, the clerk seemed to have trouble understanding what I needed (cleaning and towels), and when housekeeping finally showed up, she had no idea why she was there. At least she did a decent job cleaning and totally stripped the one bed I slept in (she did not replace the bedspread on the other bed, just shook the dirt off it.) The room also smelled like old grease and heavy spices. This is the second time I’ve stayed here because it is so close to the event venue I was going to, but I think this is the last time I will be doing this."

"Front desk staff were not that friendly. No parking, have to pay for valet. Room was clean but housekeeping could be better. "

"Great location, right off 95. Clean and comfortable, nice rooms. Great staff. Enjoyed our breakfast and rebooked for our return trip too! Highly recommend."

"Very nice room with a sitting area, desk, dressing area, fridge, mostly accessible bathroom, comfy bed. Would definitely stay again."

"There was a problem with another set of patrons but the staff took care of it promptly. They were great. "