"Absolutely amazing experience! The hotel team were exceptional and their hospitality went above and beyond. The customer service was amongst the highest of standards, if you come to Marrakesh and want to experience the old city than stay at hotel Anika!"
"Our stay at the Savoy Le Grand Marrakech was absolutely fantastic. The hotel itself is beautiful, the rooms were spotless, and the housekeeping team did an excellent job every single day. Every member of staff we encountered throughout the hotel was warm, friendly, welcoming, and genuinely made us feel at home. The level of hospitality was outstanding, and it really made our stay special.
Unfortunately, the spa was a completely different experience and the only disappointing part of our stay. I was refused a massage because I have a very small amount of psoriasis. I found this extremely upsetting and unprofessional. After I questioned their decision and explained that it is a mild, non-contagious skin condition, they suddenly changed their minds and said they would carry out the massage after all. By that point, however, I no longer felt comfortable.
To make matters worse, the spa staff were giggling together in French while discussing the situation, which made me feel judged and embarrassed. Whether they were talking about me or not, it was completely inappropriate and left me with no confidence in receiving treatment, so I decided not to go ahead with the massage.
It was a real shame because the spa experience fell far below the exceptional standards of the rest of the hotel. Despite this, I would absolutely return to the Savoy Le Grand Marrakech because every other aspect of our stay was excellent. Next time, however, I’ll be booking my spa treatments elsewhere."
"Clean room , exactly as shown in pictures , great and attentive staff members extremely friendly , amazing breakfast one of the best I’ve had on my road trip would definitely visit again"
"Arrived very late at night as a large group, check in very slow but clean hotel, beautifully presented, superb location
Didn't use pool or other spa facilities
Good choice at breakfast
Would use again"
"Simply exquisite. The hotel hospitality, service is in a class of its own. You feel so well looked after, nothing is too much trouble for the staff. The hotel itself is absolutely stunning place, probably the best looking hotel I’ve stayed in. It’s an oasis of calm in the hustle and bustle of Marrakesh. We were celebrating our 30th wedding anniversary and definitely the best place to mark the milestone occasion, it felt super special. Thank you Oberoi. Special shout out to Rachid who looked after us, thank you."
"Room was great, couldn’t complain. Understanding it is currently a heatwave AC will struggle and only place to cool down was lobby.
Would have been great if pool times were extended due to heat.
Activities - didn’t really see anything apart from water volleyball nor was I once approached and asked if I’d like to join.
Been told that due the heat, only water sports and stretching is happening.
Staff were excellent through out the stay!
On to the hotel food - breakfast, lunch, snacks were fine as expected, evening meal - only had it on 3 nights.
Main restaurant was excellent, really enjoyed it.
Booked Italian and Moroccan and was under impression if you book it is Al acarte, I was wrong, buffet.
Moroccan “restaurant”/buffet meal was lovely, where’s Italian was a disappointment, had to go to main restaurant afterwards.
Overall it was good place to stay, but I confirmed once again that all inclusive is not for me, maybe if it were not as hot and activities were actually happening, I might of enjoyed it more, just could not sleep by the pool for 10h a day."
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