Search Hotels Near Renaissance at Colony Park, Ridgeland

"Room was really clean and spacious."

"I booked this place because of the cleanliness ratings. VERY INACCURATE. Upon arrival, I noticed a strong urine odor. I also almost slipped on a slick substance in the bathroom. I tried to clean the toilet a bit, but the smell persisted. Eventually, I asked to be moved to a new room because the smell was so overwhelming that I couldn’t sleep. The desk was unhelpful and indifferent. I was told there were no rooms left. There was no offer to send a cleaning crew or even inspect the room. I emphasized that the smell was terrible, and the front desk said, "Oh, I guess I'll have to make a note to management, that's all I can do to help you." This was said, but there was no attempt to get my name or room number, which made it very clear that no complaint would be filed. Eventually, I went back to my room after an unsuccessful attempt to relocate via the platform. After falling asleep, I woke up and noticed a weird substance on one of my pillows. I realized that the urine smell was coming from my sheets/bedding because they had not been changed or cleaned. Traumatizing. There was also hair everywhere, stains/spots, and food in the microwave. But URINE SCENTED SHEETS is the takeaway here."

"I love the property Except the mattresses were a bit too shabby"

"Got to come back "

"The location was perfect for the training I was attending."

"I highly recommend the Hilton Garden Inn! The property is amazing. It is very nice, really modern. The room was quiet and the beds were very comfortable. The staff was very friendly and helpful. Parking was easy and the parking lot was lit very well and feels safe. We will definitely stay here again! "

"Yes!"

"Great staff, clean hotel and convenient safe location."

"Noisy, no popcorn, the afternoon snack is a scam and our key card opened every door."