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Ulasan untuk Eldorado Resort Casino at THE ROW

4 out of 5
Eldorado Resort Casino at THE ROW
345 N Virginia St, Reno, NV

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 1170 dari 2773 ulasan" "
Penilaian 8 - Bagus. 776 dari 2773 ulasan" "
Penilaian 6 - Cukup Baik. 393 dari 2773 ulasan" "
Penilaian 4 - Buruk. 237 dari 2773 ulasan" "
Penilaian 2 - Sangat Buruk. 197 dari 2773 ulasan" "

8,2/10

Kebersihan

8,2/10

Staf & layanan

7,8/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Sharon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was very clean and staff polite. Just average casino and restaurants
Menginap 5 malam pada bulan Mei 2024

8/10 Bagus

Mike

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Stayed at the hotel for three days. Walking to my room on the first day I noticed several, of what appeared to be crumbs, on the floor throughout the hallways. Upon leaving on the third day, the same crumbs were still there. Also, even though I was staying on a non-smoking floor. several times our room had an overwhelming smell of marijuana as the smell was blowing in from the vents.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 28 Mei 2024
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,

8/10 Bagus

Karen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 28 Mei 2024
Thank you for the review!

10/10 Sangat Bagus

Urbano.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thank you Expedia
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 28 Mei 2024
Thank you.

10/10 Sangat Bagus

Manuel Cruz

Disukai: Kondisi & fasilitas properti
Everything is good
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 28 Mei 2024
Thank you for the review.

8/10 Bagus

OCTAVI

Disukai: Staf & layanan
It's ok if you do not want to leave the premises
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 28 Mei 2024
Thank you for the review.

10/10 Sangat Bagus

Amardeep

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property is great and convenient for accessing a lot of entertainment options.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 28 Mei 2024
Thank you for the great review!

8/10 Bagus

Duane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The ROW is very convenient with all three casinos connected. The food at every restaurant we ate was exceptional. The only complaint I have is that the music was so loud in the Eldorado, both day and night that we couldn't have a conversation, except on Sunday, the day we left. We ended up spending more time at other nearby less noisy casinos.
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Timothy, Sedro Woolley

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Most the restaurants where poor quality. I had the nattiest tasting Caesars salad and got sick
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 28 Mei 2024
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,

10/10 Sangat Bagus

steven

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had a great time
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 21 Mei 2024
Thank you for the review.

8/10 Bagus

Donna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient location near train station Bowling Stadium and downtown area. Beds were very incredibly comfortable. Only reason for 4 stars is the junk "resort" when there was no spa and the pool being closed. A rip-off. Lose the fee. You make enough with gambling.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 21 Mei 2024
Thank you for the feedback. We will take your suggestions into consideration.

8/10 Bagus

Dennis

Bepergian bersama teman
Disukai: Fasilitas
Old Downtown Reno. Some homeless and drunks on the streets. Property is well maintained but aging.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 21 Mei 2024
Thank you for the feedback.

10/10 Sangat Bagus

Leena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Stay. Great place to stay.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 21 Mei 2024
Thank you for the great review!

10/10 Sangat Bagus

CHARLES

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My 3 night stay at the Eldorado was excellent! Check-in was quick & simple. The room was very clean & comfortable. Staff was friendly & helpful. The central location & the 10 story free parking garage with a sky-walk to the hotel was very helpful.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 21 Mei 2024
Thank you for the great review!

8/10 Bagus

Adriana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente valet parking
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 21 Mei 2024
Thank you!

6/10 Cukup Baik

James

Bepergian bersama teman
Disukai: Staf & layanan
Room was worn out
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 21 Mei 2024
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,

8/10 Bagus

Lisa

Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 21 Mei 2024
Thank you for the review.

10/10 Sangat Bagus

Valerie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 21 Mei 2024
Thank you for the review.

6/10 Cukup Baik

Anthony

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas
Texas Hold ‘em dealer was robotic and unfriendly. We didn’t feel welcome playing on her table. Only played a few hands and left.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 21 Mei 2024
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,

10/10 Sangat Bagus

Graciela, Oakland

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 21 Mei 2024
Thank you for the review.

6/10 Cukup Baik

Michael

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I didn't like the water pressure at all doesn't even get hair wet easily. Slots were a little tight . Confident to get around
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 17 Mei 2024
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,

10/10 Sangat Bagus

Amy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Appreciated free parking Great food as always at Millie’s and Brew Brothers Macaroons as amazing as ever at dessert bar
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 28 Mei 2024
Thank you for the great review!

10/10 Sangat Bagus

Miguel A

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Muy bien todo,
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 14 Mei 2024
Thank you for the review.

8/10 Bagus

David, Walnut Creek

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was good. Comfortable bed, frig, hdtv, excellent WiFi, clean and operable bathroom, good size, and nice mountain view. The casino was as expected — garish and noisy.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 10 Mei 2024
Thank you for the feedback. We will address your concerns regarding the casino.

10/10 Sangat Bagus

Jesse

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always have a good time here. Here on our anniversary. Fun gambling, good dinning. Good time over all.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 10 Mei 2024
Thank you for the great review!

10/10 Sangat Bagus

Denise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy access and friendly staff
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 10 Mei 2024
Thank you for the review.

8/10 Bagus

Florencia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
My room was on the 10th floor. Not sure if there was a ventilation system nearby but it was so loud I could not sleep. The hum was considerate and got louder as the night progressed.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 7 Mei 2024
Thank you for the feedback.

8/10 Bagus

Jary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very convenient and have easy walking access.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 7 Mei 2024
Thank you for the review.

2/10 Sangat Buruk

Kulvir

Tidak Disukai: Kondisi & fasilitas properti
Old
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 7 Mei 2024
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,

2/10 Sangat Buruk

Marcelo

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 28 Mei 2024
Thank you for the review.

6/10 Cukup Baik

Camie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donald C. pada tanggal 7 Mei 2024
Thank you for the review.

4/10 Buruk

Mike

I was over charged $86.. Spoke with Expedia many of times and they said I need to be refunded at the hotel the hotel said it was Expedia’s fault I probably spent 34 hours too much on this. But be careful the price they promise you on Expedia isn’t always honored at the hotel.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Donald C. pada tanggal 7 Mei 2024
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,

10/10 Sangat Bagus

robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff
Menginap 2 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 29 Apr 2024
Thank you for the great review!

4/10 Buruk

Tereso

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan, fasilitas
Lack of good customer service!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 29 Apr 2024
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,

10/10 Sangat Bagus

Dalonna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My only complaint was the room we stayed in had no air and it felt like sleeping in sauna.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 29 Apr 2024
Thank you for your feedback. We will address the temperature issues in your room.

10/10 Sangat Bagus

Tara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay at the Eldorado!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 29 Apr 2024
Thank you! We hope to see you again soon.

10/10 Sangat Bagus

Janis

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good restaurant choices. Short walk from Amtak station, but only during the day. Once at casino, all needs met. Air filtration appears to be much improved compared to years ago.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 25 Apr 2024
Thank you for the great review!

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A
Menginap 1 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 25 Apr 2024
Thank you for the great review!

10/10 Sangat Bagus

Russ

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All around great
Menginap 1 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 25 Apr 2024
Thank you for the great review!

4/10 Buruk

Sean

Menginap 1 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 14 Mei 2024
Thank you for the review.

6/10 Cukup Baik

Theresa

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Room was over priced. 700.00 for a king smoking room.The staff use to be very friendly. Not so much anymore. The food at the bre brothers was good and millies was very good.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 23 Apr 2024
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,

10/10 Sangat Bagus

Tony

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Adrian at the bar was the best, calm, cool and aware! Made great drinks for my wife and I while i played poker but also i watched how he handled other walk up clients. Legendary
Menginap 1 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 23 Apr 2024
Thank you for the great review!

10/10 Sangat Bagus

Ruben

Menginap 1 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 14 Mei 2024
Thank you for the review.

6/10 Cukup Baik

Andrik

Good for the price of room
Menginap 2 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 23 Apr 2024
Thank you for the feedback.

4/10 Buruk

Omar

Menginap 2 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 14 Mei 2024
Thank you for the review.

8/10 Bagus

Arculano

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Overall it was a decent stay. The friendly was staff, and a good variety of dinning and shopping I'm taking a few points off for cleanliness of our room: there were pieces of candy on the floor, the bathroom had a musky smell, and hair strands in the shower/tub.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 23 Apr 2024
Thank you for the feedback. We will forward these messages along to our management team.

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super clean awesome views!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 23 Apr 2024
Thank you!

10/10 Sangat Bagus

Steve

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 2 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 18 Apr 2024
Thank you for the review.

10/10 Sangat Bagus

Rob

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were great, the room and property were clean, the parking garage was a little dirty and did not seem like it had any hotel security monitoring. My room smelled a little funky, but it was not something I had tried to get the staff to assist with (like change rooms) so not sure if another room would have had the same issue or if they would have been accommodating in my request.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 17 Apr 2024
Thank you for the review! We appreciate the feedback regarding the odor and the parking garage. We will forward this along to our hotel management so they can address the issues. We hope to see you again soon,

2/10 Sangat Buruk

Joseph

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan
Well it took me 2 hours to check in because eldorado doesn’t do split payment or cash but fast food restaurants can which makes no sense. And what made me mad, I brought my Xbox 1 to watch movies and play video games I couldn’t even use it on the tv so I had to bring my own tv, and no microwave are you serious how are we supposed to heat up the food and the restaurant In the casino are so expensive I’m not going to eat there
Menginap 2 malam pada bulan April 2024
Tanggapan dari Donald C. pada tanggal 17 Apr 2024
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,