"The room had a balcony off the side of the pool and the view of the ocean. It was a pleasant stay, great staff and both Alex and Mario were a pleasure to talk to as well as the front desk. I would stay here again!"

"I realize it’s part of the architecture. However, it was so frustrating having to constantly switch elevators from our room to the pool and to get to our car. Also, those are som of the slowest elevators we’ve ever experienced. The pool is Amazing! We enjoyed having access to shade at all times. ..."

"Beautiful hotel and facilities but poor service - long queues, no pool service, room cleaning was late in the day (was often between 4-5pm), the corridors to the rooms were dark and damp smelling - lacked 5 star service imo. Very family friendly which it is advertised as and so many amazing facilities ..."

"A really nice hotel with good services and amenities nearby. The staff were brilliant and always so friendly and helpful- special mention to the staff at reception, at the bars and restaurants!! We went all inclusive which was well worth it and would definitely recommend the hotel. The whole area ..."

"A surreal & amazing hotel! Absolutely beautiful grounds, views, delicious food, drinks and exceptional customer service ! I can’t wait to stay again"

"Has a brilliant stay at the Sun Palace. Any negative comments I read were totally unjustified in my opinion. Food was great, staff were very friendly and helpful. Bedroom was modern light and airy. Shower was excellent"