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"A great place and great facilities. The only down side is that it’s hard to communicate in English with the staff "

"All was excellent! The staff was friendly and helpful. The hotel has a lot of things to offer as amusement and some good restaurants outside. We enjoyed this hotel very much. The only problem is the little rooms and the tiny bathroom. Not comfortable. "

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."

"Good hotel to stay in Bansko. The room is big, spacious, bright. Swimming pool it's good, everywhere is clean 👍 Breakfast is very good ! We will be back 🙂 "

"Excellent Stay"

"Nice property, clean and comfortable. Staff always happy to help"

"A place where you can rest assured, because Ms. Milena Nikolova is a great professional :) The breakfast is excellent, as are the pools.....but the Spa center leaves a lot to be desired."

"Great higher end hotel. All services including breakfast are very good. Spa area is excellent and “do not miss”."

"Quite place money best buy. Friendly warm "