"I recently stayed at Secrets Bahia Mita Surf & Spa and unfortunately the experience did not match the expectations of an adults-only resort. While the property is marketed as adults only, it shares facilities with Dreams Resort, and there were kids throughout many of the common areas. This made it feel less like a true adults-only getaway.
The service at the lobby was also disappointing. Staff often didn’t know basic information such as opening and closing times for restaurants and amenities. The concierge team was disorganized and not very helpful, especially when trying to reserve cabanas or follow up on a lost-and-found request.
Another downside was that for an adults-only resort, the beach and pools closed at 7 PM every night, which limited evening relaxation options.
That said, the highlight of the stay was the hardworking staff on the ground. The bartenders, servers, housekeeping, and maintenance teams were excellent. They were attentive, friendly, and consistently greeted guests, which made the experience much more pleasant. Their effort and professionalism were the most positive part of the trip."