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Reviews of La Quinta Inn & Suites by Wyndham Rock Hill

2.5 out of 5
La Quinta Inn & Suites by Wyndham Rock Hill
1235 Springdale Rd, Rock Hill, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1006 reviews" "
Rating 8 - Good. 199 out of 1006 reviews" "
Rating 6 - Okay. 73 out of 1006 reviews" "
Rating 4 - Poor. 33 out of 1006 reviews" "
Rating 2 - Terrible. 32 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eva, Walkertown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and the lady at the front desk was kind and pleasant. The hotel smelled nice when I walked in- clean.
Stayed 1 night in May 2024
Response from Sarah on 27 May 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! I definitely recommend this LaQuinta Inn!
Stayed 1 night in May 2024
Response from Front Desk on 8 May 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

guy, mckess rocks

Stayed 1 night in May 2024
Response from Front Desk on 25 May 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

judy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area with good dining options. We did take out from Longhorn. Very nice front desk staff
Stayed 1 night in May 2024
Response from Front Desk on 2 May 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

8/10 Good

Robert

Good
Stayed 1 night in May 2024
Response from Front Desk on 2 May 2024
Thank you for taking the time to share your experience after staying with us at La Quinta Inn & Suites. We appreciate your rating and your feedback. We look forward to serving you again in the future.

10/10 Excellent

Barbara

Stayed 1 night in Apr 2024
Response from Kristin Hall - Front Desk Manager on 22 May 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Robert

Business traveller
Liked: Amenities
Good
Stayed 1 night in Apr 2024
Response from LaQuinta's Front Desk on 30 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LaQuinta's Front Desk on 28 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Xin, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of good options around. Clean
Stayed 8 nights in Mar 2024
Response from Front Desk on 27 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 27 Apr 2024
Thank you for your rating, we look forward to seeing you again in the future.

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, beds were clean, and the overall experience was very good. There is not much walking distance things to do but other than that it was perfect.
Stayed 2 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Good property & we would stay there again.
Stayed 3 nights in Apr 2024
Response from Front Desk on 25 Apr 2024
Thank you for taking the time to share your experience after staying with us at La Quinta Inn & Suites. We appreciate your rating and your feedback. We look forward to serving you again in the future.

8/10 Good

Judy

Stayed 1 night in Jan 2024
Response from LaQuinta's Front Desk on 16 Apr 2024
Thank you for your rating, we look forward to seeing you again in the future.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property many times during our travels to Florida. Room quiet and clean. Beds are starting to show age but still comfy. Fridge wasn’t working. So reported the next morning. Besides that another comfortable stay.
Stayed 1 night in Apr 2024
Response from LaQuinta's Front Desk on 14 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

8/10 Good

Leslee

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Thank you for taking the time to share your experience after staying with us at La Quinta Inn & Suites. We appreciate your rating and your feedback. We look forward to serving you again in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 18 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and the staff were polite and helpful. We will stay there again.
Stayed 1 night in Apr 2024
Response from LaQuinta's Front Desk on 9 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice comfortable night’s stay. Would stay here again.
Stayed 1 night in Apr 2024
Response from LaQuinta's Front Desk on 9 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked guest washer and dryer Limited soap and towels provided
Stayed 1 night in Apr 2024
Response from Front Desk on 8 Apr 2024
Thank you for your rating, we look forward to seeing you again in the future.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and clean !
Stayed 1 night in Apr 2024
Response from Front Desk on 8 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and friendly staff member
Stayed 1 night in Apr 2024
Response from Front Desk on 8 Apr 2024
We are glad to hear you had a great stay with us, we look forward to serving you again in the future. Thank you for your feedback.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from Front Desk Manager, Kristin Hall on 7 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Krista

Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Julane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clerks were professional and pleasant We stayed there before, that’s why we came back Room was clean and comfortable
Stayed 1 night in Apr 2024
Response from General Manager on 5 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained pet friendly hotel. Location convenient to highway, gasoline stations, restaurants, etc. Breakfast had a variety of hot and cold choices. WiFi didn’t seem to work too well for me. Young lady at reception desk was kind enough to help me print some forms as the printer in the business center was broke. We stayed there in January 2024 and April 2024 on way to and from Florida.
Stayed 1 night in Apr 2024
Response from General Manager on 4 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

IamZEI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally will be staying again
Stayed 2 nights in Mar 2024
Response from Front Desk Manager, Kristin Hall on 3 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Front Desk on 2 Apr 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay. The receptionist was very soft spoken and therefore was difficult to hear. The room had some kind of a scent and was not appreciated or appropriate.
Stayed 1 night in Mar 2024
Response from Front Desk on 2 Apr 2024
We sincerely apologize for the deficiencies experienced during your stay. We take our guests’ expectations very seriously and have addressed the issues with the appropriate staff. We hope to better serve you in the future. Thank you for your feedback.

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sarah on 29 Mar 2024
We’re grateful and appreciate you taking the time to share your rating with us. We take our guests’ expectations very seriously and sincerely apologize for the deficiencies experienced during your stay. We hope to better serve you in the future. Thank you for your feedback.

8/10 Good

Philip, Montreal

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for dog owners
Stayed 1 night in Mar 2024
Response from Front Desk on 27 Mar 2024
We’re grateful and appreciate you taking the time to share your rating with us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Can't wait to have you back!

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stopover on our way home from Florida
Stayed 1 night in Mar 2024
Response from Raina (LaQuinta front desk) on 24 Mar 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

6/10 Okay

Christopher, Greer

Travelled with family
Make sure you do not have a room at the end of the hall. The ice makers, stairwells and outside noises made for restless nights. Rooms above were very loud and the staff wasn’t doing too much to resolve situations. Also, no accommodation for a late check out. Think twice before you book.
Stayed 2 nights in Mar 2024
Response from LaQuinta Front desk on 24 Mar 2024
We sincerely apologize for the deficiencies experienced during your stay. We take our guest's expectations very seriously and have addressed the issues with the appropriate staff. We hope to better serve you in the future. Thank you for your feedback.

6/10 Okay

Chievon

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on 27 Mar 2024
We appreciate you taking the time to share your rating with us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in all that we do. We look forward to serving you in the future!

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are comfortable. Location is good, overall a pleasant stay
Stayed 4 nights in Mar 2024
Response from Kristin Hall, Front Desk Manager on 20 Mar 2024
We’re grateful and appreciate you taking the time to share your rating with us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Can't wait to have you back!

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Kristin Hall, Front Desk Manager on 20 Mar 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Beverly

Travelled with family
Liked: Property conditions & facilities
Randi at the front desk was very welcoming. Beautiful property, very quiet, clean and comfortable.
Stayed 1 night in Mar 2024
Response from Front Desk on 18 Mar 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

6/10 Okay

george

Travelled with partner
The rooms were clean but there was a dog barking and the people above us were very loud late into the night! No, I did not call the front desk - we had already been told the hotel was sold out so there would have been no room to change to. We had been on the road all day and just wanted a good nights sleep. We felt the room was way overpriced! We enjoy Hampton Inn’s and Holiday Inn Express much more than what we got here. LaQuinta is off our list of places to stay.
Stayed 1 night in Mar 2024
Response from Kristin Hall on 18 Mar 2024
We sincerely apologize for the deficiencies experienced during your stay. We take our guests’ expectations very seriously and have addressed the issues with the appropriate staff. We hope to better serve you in the future. Thank you for your feedback.

10/10 Excellent

Bobbie, Thomasville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and clean room. We would stay again.
Stayed 1 night in Mar 2024
Response from Raina (Laquinta front desk) on 17 Mar 2024
Thank you for taking the time to share your experience after staying with us at La Quinta Inn & Suites. I will be sure to share your review with our staff, who work hard to make sure you have a great stay. We look forward to serving you again in the future.

10/10 Excellent

Tk

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is great the room is very clean, the room it self is very comfortable with more space and the bed sheet is soft and very nice. However the wall is just a little bit thin and we can hear from outside and some notices from the other rooms, where we can hear a lot from the road and the people next room which make it hard for me to sleep peacefully. Other than that the room itself 10/10 perfect
Stayed 1 night in Mar 2024
Response from General Manager on 14 Mar 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Tonyetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
K
Stayed 2 nights in Mar 2024
Response from LaQuinta Staff on 12 Mar 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent down to staff and thr bed
Stayed 2 nights in Mar 2024
Response from Raina (La Quinta front desk) on 12 Mar 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

8/10 Good

dustin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Breakfast was awful.
Stayed 1 night in Mar 2024
Response from Laquinta Front Desk on 12 Mar 2024
Thank you for your feedback. We hope to better serve you in the future.

10/10 Excellent

Jamie

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Raina (La Quinta Front Desk) on 12 Mar 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Daniel, Gorham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping & Dining Walks were very thin
Stayed 1 night in Mar 2024
Response from Front Desk on 9 Mar 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from General Manager on 8 Mar 2024
Thank you for taking the time to share your experience after staying with us at La Quinta Inn & Suites. We appreciate your rating and your feedback. We look forward to serving you again in the future.

10/10 Excellent

Cathy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding and kind. Very much appreciated after long travel day. Room was exceptionally clean and comfortable. Accepting my pets as my family was a great blessing. Thank u so much!
Stayed 1 night in Mar 2024
Response from General Manager on 7 Mar 2024
Thank you so much for giving us a 5 out of 5! We are glad you enjoyed your stay and we hope to serve you again.

6/10 Okay

Douglas

Travelled with family, Travelled with pets
Liked: Staff & service
The Rock Hill LaQuinta is OK. The shower head provided very very little water. And the window shade was broken — just not the best. The breakfast was terrible - no fruit except whole apples, eggs not good, sausage hard as a rock. The room was reasonably clean.
Stayed 1 night in Mar 2024
Response from Kristin Hall, Front Desk on 4 Mar 2024
We sincerely apologize for the deficiencies experienced during your stay. We take our guests’ expectations very seriously and have addressed the issues with the appropriate staff. We hope to better serve you in the future. Thank you for your feedback.

10/10 Excellent

Timothy, East Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Kristin Hall, Front Desk on 4 Mar 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Patricia

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Super clean. Great check in.
Stayed 1 night in Feb 2024
Response from Raina (Laquinta front desk) on 1 Mar 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

6/10 Okay

Glenn

Disliked: Property conditions & facilities
Hot water ran out. Trash pick up outside was at 4:30 AM. Very noisy woke all up. No coffee in room. No milk at beakfast. I stay there often. Never again
Stayed 1 night in Feb 2024
Response from Raina (Laquinta front desk) on 1 Mar 2024
We sincerely apologize for the deficiencies experienced during your stay. We take our guest's expectations very seriously and have addressed the issues with the appropriate staff. We hope to better serve you in the future. Thank you for your feedback.