Search Hotels Near Rock Springs Run, Apopka

"Convenient"

"I arrived about 930 then at the desk would not open the door to let me in the lobby. Even though. I was clearly drinking the clothes. We don’t on the side of the building and told me it would be a while because she had to check somebody else in it. "

"The man at the front desk was really really nice when I checked in Friday. The only thing is is that they put us in room 219 when we got up to 219 after they told us that the elevator did not work did we realize that somebody was already enrolled 219 then I put us in room 357 they come to find out they don’t clean up rooms every day if you stay there more than three days they’re not gonna clean your room every day they’re not gonna even bring you any clean towels unless you ask them so and there’s a bar downstairs so on Friday it sound like it was a club. It was a very nice hotel may come back may Not. "

"Room was a good size. Full size refrigerator was a big plus."

"I think that the staff is all new. We went to check in - and were told that we did not have a reservation. The gentleman didnt even check for our name, or the reservation number we provided. He told us that 3rd party bookings did not occur there. We were left without a hotel and had to scramble to find another one. In the morning - we noticed that the hotel had charged us the entire amount for 2 nights. (funny because didnt he say we did not have a reservation.. they howd you get my credit card number to process payment) It then was a battle between expedia and the hotel - the hotel said that they did have our reservation and that we checked in. They asked us to wait to a couple hours until the cleaning staff checked the room, to ensure we did not check in... Absolutely unacceptable. We are traveling, and you held our money and then treated us like we were lying. Expedia and the hotel were awful. How do you treat people like that, and then ask them to wait for their money back.. its now 2 days later, and our money is still not returned to us. "

"I did need to check out early"

"The only complaint was the pillows were small and only 2. But we were told that they had more at front desk."

"I was pleasantly surprised. I was a bit worried after seeing some bad reviews but my budget don’t allow for a different hotel. It was completely renovated. I did a mattress check and it looked like a new mattress. Paint in the wall nice and it was clean. They came daily to change towels and small wipe through. So nothing like the bad reviews. I stayed in room 220 however all the other rooms that I saw walking past looked newly renovated as well. I didn’t use the little breakfast area so can’t comment on that. Quite at night but in the morning some street noise from cars. Would stay here again. "

"Everything was top notch: room was impeccable, staff kind/professional, hotel looked beautiful inside and out, and great location!"