Hotel Ramah Hewan Peliharaan di Rockaway

"Great overall experience"

"This is our third time staying here. The first time, the new owners had just bought it and explained that they were trying to fix it up from the old owners and apologized for the condition (cleanliness, tv’s not working, etc). With that in mind we stayed again last fall for a night and there were actually some slight improvements from the first time. Sadly, that was not the case this time. We booked two nights and left as soon as we woke up after the first night. If we hadn’t been tired, we...

"Very homey, clean and excellent customer service. Went above and beyond, I will absolutely be staying here again. Highly recommend!! "

"Very dirty smells like cigarettes "

"They would not accommodate my late check in. They were rude and the demanded I pay for the entire stay whe I tried to cancel my"

"Breakfast menu was poor at best."

"We were told it would be a non-smoking room, and booked our trip. When we got in the room, it reeked of cigarette smoke inside the room, which we thought would dissipate. After three hours, the smell got worse, and there was a heavy smell of marijuana around, probably from someone in another room. Also, there was a lot of pet hair on the bed. My wife was pregnant so she was physically nauseous due to the smells and we had to leave. Management promised us a refund, but later the story changed and...

"Front Desk was very supportive, polite. They were quietly, behind the scene helping us to navigated through all personal issues we had at that time. David(front desk) reminded me a hotel manager from "Pretty Woman", who foresee and quietly resolves issues before they surface. Their breakfast was excellent. Their fries were delicious. We had various fresh berries every day. All personnel foresee your needs and offer/provide service before you know it. Great team!"