"Modest lodging experience. Over promised and underdelivered on service and accommodations. Pics were misleading, mainly appearing to be on the waterfront. I should have examined further. Courtesy transportation delivered a great customer experience."

"We had such a wonderful stay here! Lots of amenities, great staff, location, and room size."

"Hotel was gorgeous. Only comment was the pool is unheated."

"I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an ..."

"Amazing hotel, clean rooms very friendly staff, fantastic food !!"

"This is a first rate luxury hotel right on Lake Lugano with an excellent staff and lovely accommodations. Wouldn’t change in thing."