"This was the only hotel available when George Strait was in Lubbock otherwise I would've left. You have to check in with a kiosk, there is no front desk help. The 1st room i was given was under construction, then I was told room 230 was not the one I went to that was labeled 230 but a room on the 1st floor near the front desk that didn't even have a room number on it. That 2nd room only had one bed when I reserved 2 beds. Back to the kiosk I go, 3rd room was already occupied! Their belongings all over the bed, glad I didn't walk in on anyone. 4th room which wasn't even ready before we had to leave for the concert was ok. It was only one night but if there were other options, I would've left."