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Reviews of Courtyard by Marriott Russellville

3 out of 5
Courtyard by Marriott Russellville
154 E Aspen Ln, Russellville, AR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 354 out of 473 reviews" "
Rating 8 - Good. 76 out of 473 reviews" "
Rating 6 - Okay. 27 out of 473 reviews" "
Rating 4 - Poor. 13 out of 473 reviews" "
Rating 2 - Terrible. 3 out of 473 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice rooms.
Stayed 1 night in May 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay.
Stayed 1 night in May 2024
Response from Aaron on 11 May 2024
Thank you for the glowing review. We are glad to hear you enjoyed your stay and hope to see you again the next time you decide to visit Russellville.

10/10 Excellent

Tommy, St George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe place to stay.
Stayed 6 nights in Apr 2024
Response from Aaron on 11 May 2024
Thank you for the glowing review. We are glad to hear you enjoyed your stay and hope to see you again the next time you decide to visit Russellville.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay for me and my fiance definitely would be the place I will stay when I come back
Stayed 2 nights in Apr 2024
Response from Aaron on 11 May 2024
Thank you for the positive review. We are glad to hear you enjoyed your stay and we'll see you again the next time you decide to visit Russellville.

10/10 Excellent

Raymond

Stayed 1 night in Apr 2024
Response from Aaron on 11 May 2024
Thank you for the glowing review. We are glad to hear you enjoyed your stay and hope to see you again the next time you decide to visit Russellville.

10/10 Excellent

Josh

Stayed 2 nights in Apr 2024
Response from Aaron on 11 May 2024
Thank you for the glowing review. We are glad to hear you enjoyed your stay and hope to see you again the next time you decide to visit Russellville.

10/10 Excellent

Lyne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean & conveniently located. Staff was very friendly & helpful. Check in was a breeze. I would stay here again.
Stayed 1 night in Apr 2024
Response from Aaron on 13 Apr 2024
Thank you for glowing review. We're glad to hear that our property was up to your standards and our staff left a wonderful impression. We hope you choose to stay with us the next time you're in Russellville, AR.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new Courtyard. Everything spotless. Staff very friendly.
Stayed 3 nights in Apr 2024
Response from Aaron on 13 Apr 2024
Thank you for the glowing review. We're glad to hear that we met your expectations and that our staff made your trip pleasant. We hope you'll stay with us for future visits to Russellville, AR.

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 2 nights in Apr 2024
Response from Aaron on 13 Apr 2024
Thank you for the glowing review. We're glad to hear that our staff made your stay amazing. We hope you'll stay with us for future visits to Russellville, AR.

8/10 Good

Lance

Stayed 2 nights in Apr 2024
Response from Aaron on 11 May 2024
Thank you for the positive review. We are glad to hear you enjoyed your stay and hope to see you again the next time you decide to visit Russellville.

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Aaron on 13 Apr 2024
Thank you for the positive review. We hope you'll stay with us for future visits to Russellville, AR.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay for us on a road trip
Stayed 1 night in Mar 2024
Response from Aaron on 13 Apr 2024
Thank you for the positive review. We're glad that we met your expectations. We hope you'll stay with us for future visits to Russellville, AR.

10/10 Excellent

Tianta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Mar 2024
Response from Aaron on 13 Apr 2024
Thank you for the positive review. We're glad that we met your expectations and that are staff made a wonderful impression. We hope you'll stay with us for future visits to Russellville, AR.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Aaron on 13 Apr 2024
Thank you for the positive review. We are happy to hear we met your expectations. We hope you'll stay with us for future visits to Russellville, AR.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms, lobby area and amenities.
Stayed 1 night in Mar 2024
Response from Misty on 1 Apr 2024
Thank you for taking the time to leave us feedback, we appreciate you!

8/10 Good

Julie

Liked: Property conditions & facilities
👍
Stayed 2 nights in Feb 2024
Response from Aaron on 31 Mar 2024
Thank you for the thumbs up. We hope you enjoyed your stay and look forward to seeing you again the next time you visit Russellville. Safe travels!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aaron on 31 Mar 2024
Thank you for the stellar review! We're glad to hear you enjoyed your stay and hope you'll continue to stay with us for future Russellville visits. Safe travels!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and our room was awesome. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Misty on 26 Mar 2024
Thank you for taking the time to leave feedback. We're happy to hear you enjoyed your stay. Please visit us again soon!

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Russellville best kept secret. Have been running to Little Rock area a lot for work, but have made the point to stay at this hotel. Great restaurant, with a friendly staff, clean environment, and convenient to get to. Highly recommend to fellow I-40 travelers.
Stayed 1 night in Mar 2024
Response from Misty on 26 Mar 2024
Thank you for taking the time to leave feedback. We're happy to see you leave such an amazing review! Can't wait to see you again soon!

10/10 Excellent

Gayla

Stayed 1 night in Feb 2024
Response from Misty on 19 Feb 2024
Thank you for choosing the Courtyard by Marriott Russellville. We're happy to hear you enjoyed your stay & hope you visit again soon.

10/10 Excellent

Alex

Business traveller
Liked: Amenities
If you’re staying in Russellville or the surrounding areas - this is the spot. Highly impressed.
Stayed 2 nights in Feb 2024
Response from Misty on 19 Feb 2024
Thank you for taking the time to leave a review, we appreciate the feedback. We hope to see you again soon!

4/10 Poor

Mike

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Wallpaper peeling couch had two big tears in it overall the property was not up to standards and 4$ for a Coke 7$ cup of coffee headboard on king bed not what you would expect from Marriott Envoy
Stayed 1 night in Feb 2024
Response from Evelyn McFarland on 19 Feb 2024
We're terribly sorry to hear you did not enjoy your stay. We appreciate the fact you took the time to leave feedback so that we may improve upon these issues.We've been in touch with a local company to repair the upholstery thanks to your review.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Misty on 8 Feb 2024
Thank you for taking the time to leave a review. We're ecstatic to hear you enjoyed your stay. Please visit us again soon.

10/10 Excellent

Jackson

Stayed 1 night in Jan 2024
Response from Misty on 31 Jan 2024
Thank you for taking the time to leave feedback, we appreciate you! Please visit us again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Misty on 31 Jan 2024
Thank you for taking the time to leave feedback, we appreciate you! Please visit us again soon.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay here because it is clean and comfortable. I recommend to all our friends and family
Stayed 1 night in Dec 2023
Response from Misty on 31 Jan 2024
Thank you for taking the time to leave feedback, we appreciate you! Please visit us again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Misty on 31 Jan 2024
Thank you for taking the time to leave feedback, we appreciate you! Please visit us again soon.

8/10 Good

Bryan

Stayed 1 night in Dec 2023
Response from Misty on 31 Jan 2024
Thank you for taking the time to leave feedback, we appreciate you! Please let us know the areas we need to improve upon.

10/10 Excellent

Leanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Misty on 4 Dec 2023
Thank you for taking the time to leave feedback, we're happy to hear you enjoyed your stay.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice rooms.
Stayed 2 nights in Nov 2023
Response from Misty on 29 Nov 2023
Thank you for choosing the Courtyard by Marriott Russellville. We appreciate you taking the time to leave feedback.

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and up-to-date accommodations. Easy off and on interstate with local restaurants located close by, I will stay here again!
Stayed 1 night in Nov 2023
Response from Misty on 28 Nov 2023
We appreciate you taking the time to leave feedback & are glad you enjoyed your stay. Please visit us again soon!

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay at this Courtyard with no complaints.
Stayed 2 nights in Nov 2023
Response from Misty on 27 Nov 2023
Thank you for taking the time to leave a review, we appreciate your feedback.

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Room was very clean. Shower has full sized shampoos and body wash for you to use. It is also a big shower! Bed was super comfortable! I slept so good. Pool is a heated soft water pool! Was an amazing stay!
Stayed 1 night in Nov 2023
Response from Misty on 20 Nov 2023
Thank you for taking the time to leave feedback, we appreciate you!

10/10 Excellent

Wendy Latona

Stayed 1 night in Nov 2023
Response from Misty on 31 Jan 2024
Thank you for taking the time to leave feedback, we appreciate you! Please visit us again soon.

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything.
Stayed 1 night in Nov 2023
Response from Misty on 20 Nov 2023
Thank you for leaving feedback, we appreciate you.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great. Front desk ladies were exceptional
Stayed 1 night in Nov 2023
Response from Aaron on 18 Nov 2023
Thank you for your feedback! We're glad to hear you enjoyed your stay and hope you choose to stay with us again for your next trip to Russellville. Safe travels!

10/10 Excellent

Chris

Stayed 1 night in Nov 2023
Response from Misty on 30 Nov 2023
We're happy to hear you enjoyed your stay. We appreciate you taking time out of your busy schedule to leave a review. Thank you!

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Misty on 9 Nov 2023
Thank you for taking time out of your busy schedule to leave a review, we appreciate you!

10/10 Excellent

Joe

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Misty on 30 Oct 2023
We're happy to hear you enjoyed your stay & appreciate you taking time out of your busy schedule to leave feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Misty on 26 Oct 2023
Thank you for taking the time out of your busy life to leave feedback, we appreciate it. We're happy to hear you enjoyed your stay & hope you visit us again soon.

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Misty on 24 Oct 2023
Thank you for taking the time to leave feedback, we appreciate you.

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The staff members went above and beyond they were amazing
Stayed 1 night in Oct 2023
Response from Misty on 23 Oct 2023
We're happy to hear you enjoyed your stay. We appreciate the time you spent to leave us feedback. Please visit again soon.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Misty on 23 Oct 2023
Thank you for taking the time to leave feedback, we appreciate you!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Aaron on 21 Oct 2023
Thank you for the positive feedback! We are glad to hear that you enjoyed your stay. We hope to see you again the next time you are in Russellville. Safe travels!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2023
Response from Misty on 16 Oct 2023
Thank you so much for taking the time to leave review, we appreciate your time.We're happy to hear you enjoyed your stay & hope you stay with us again soon.

10/10 Excellent

M T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This hotel is very stylish and spacious. Our room was great with plenty of room. Walk-in curbless bathroom shower was lovely. The night stands both had two built in plugs with two usb ports with other usb ports stationed around the room. Very thoughtfully designed.
Stayed 1 night in Oct 2023
Response from Misty on 16 Oct 2023
We're ecstatic to hear you enjoyed your stay! Thank you for taking the time to leave feedback, we appreciate your time. We look forward to seeing you again in the future.

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff not real helpful
Stayed 1 night in Oct 2023
Response from Misty on 16 Oct 2023
I'm terribly sorry to hear you had a bad experience with one of our staff.If you have the time, please let us know whom we need to coach/train further.We appreciate your feedback.

6/10 Okay

Colleen

Liked: Cleanliness, property conditions & facilities, room comfort
Given queen room, had booked KING- they overbooked. Got that corrected. We are coffee drinkers and there was 1 coffee in room. Wanted to watch MLB playoffs and tv said they had not renewed their subscription. Called the front desk and they said they would have it refreshed. NEVER HAPPENED. Girl at desk said coffee on 24/7 in lobby- go down in am and they want to charge for coffee. Really! This was day 7 of an 11 day road trip and the only hotel that doesn’t have complementary coffee and breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff friendly. Located just off the interstate, so lots of traffic noise.
Stayed 2 nights in Oct 2023
Response from Misty on 9 Oct 2023
We're happy to hear you enjoyed your stay. Please visit us again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This affordable Hotel has what you need!
Great little hotel with everything you need! Room has microwave and fridge, large TV that swivels, large bathrooms, Hotel lobby has a small restaurant and bar!
Stayed 1 night in Oct 2023
Response from Misty on 4 Oct 2023
Thank you for taking the time to leave feedback, we appreciate you.