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"The room was absolutely great. The bathtub was like a swimming pool the bed was great pillows with a fantastic The staff everybody couldn’t be more accommodated The breakfast was fantastic I’ve never stayed at a hard rock hotel before, but I would certainly recommend it, and I would stay at another one another place in the world"

"It was a cozy stay. Hotel is very near airport and the stay includes complimentary airport transfer which is very useful. Room is clean and the service is attentive and gracious. Take note of the complimentary shows they provide such as fire dance on wed and bali dance on fri."

"Rooms have been refurbished, staff were very friendly & helpful. The only thing I would like available is a later checkout. We will be back again."

"All of the above. Service an be facilities were top class"

"This is our 4th stay in 2 years! The staff here are incredible! They remember our daughter every time - Dhikha Ayu Teju omg theres so many to name Yuki Diah Komang Debbie we just are always so blown away at the incredible genuine and warm welcome we get at this resort. The facilities are SO clean, the standards are super high and everytime we go there's an area being upgraded or renovated! There is literally a man diving in the mornings to scrub and clean the pool tiles - I've never seen anything like it - the attention to detail by management and staff is incredible. We always try to change it up by trying a different resort each trip (we lovr Bali so try going often) and each trip we realise time and time again how superior this resort is. "

"Great staff and facilities"

"HERE WAS A UNIQUE PROBLEM, NOISE ALL NIGHT, WE WERE NEAR A SERVICE ROOM/ELEVATOR. AFTER COMPLAINING, WE WERE MOVED TO A SUPERB SUITE. "

"Great facilities and friendly staff"

"Loved this stay of ours. Make our kids bday special. Lovely quiet place with lovely staff and management. We enjoyed all the time at the resort. "