Search Hotels with Pool in Saint-Augustin

"Great day as usual, cheap and cheerful! We were kindly upgraded to a wheelchair room upon arrival after the receptionist saw my partner in her chair which is appreciated when possible! Breakfast was good as usual. Bus is rammed but always will be! Drivers & security helpful to get wheelchair on and off too which never used to happen "

"Full of messy, wild, drunken adults who let their kids run wild and ruin it for everyone else. Hotel is dated. Kids banging on you door through the night and when confronted you get the parents in your face. Meant to stay 3 nights only stayed 1. Breakfast wasn’t good. Popcorn etc scattered all over the reception floor, bar area covered in glasses. I could go on. We never complain and never really encounter a problem but this hotel ruined the end of our Disney stay "

"The unit we got was perfect for 3 people. The mattress was great. The unit had a tiny kitchen but very functional for our needs. The hotel had vending machine and an ordering system if food needed. Small supermarket and pastries shops around the block. The unit was updated to meet technology and ergonomic needs."

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"Only stayed one night. Staff are friendly and knowledgeable about the area. Restaurant food was very nice. Nice shuttle to Disneyland."

"Room was clean and staff friendly. Did not have breakfast"

"During my stay at the lodge, my experience was initially normal and comfortable. However, that changed significantly after a serious incident involving hotel staff. While I was asleep in my room, I was awakened to find my door open and two Disney employees attempting to bypass the door latch using a “Do Not Disturb” sign. When I confronted them, they claimed they were trying to enter to clean the room. This explanation did not align with the situation, as I was clearly inside and had not requested service. I reported the incident to management, who acknowledged the severity of what occurred and expressed concern. As a resolution, I was offered a complimentary breakfast, i was not seeking any sort of compensation. The following morning, when attempting to use the breakfast that had been offered after the attempted break in, I encountered further issues. After speaking with two managers who confirmed I was approved as it seemed they did not accredit the breakfast correctly to my room, I was then stopped by the restaurant manager, who stated he did not believe me and accused me of lying and stated i could pay or leave. Following these incidents, I no longer felt safe or respected as a guest. Given the cost of the stay, I expected a basic standard of security and professionalism. Instead, I was left feeling uneasy in my own room and concerned about the safety of my belongings and my own personal safety, as well as the possibility of further unauthorized entry attempts."

"Welcoming staff, excellent breakfast, fun mirrors and activities for children "

"Issues with concierge staff being rude and denying us a gift voucher we were entitled to and had proof that we were issued it as a guest recovery from Disney due to previous poor service. Made to feel like we were lying about it even when presenting them an email from their own company. Told at 8am we would get a call from a manager 2:30pm no call happened went back and were rude to us again pretending there was a language barrier when the same person spoke to us that morning with no issue with language. After noon after 4pm call came and the weakest apology I have ever received. "