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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Hotel in San Antonio with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
1 bedroom, desk, laptop workspace, blackout curtains
Lobby
Reception
Outdoor pool
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers a practical base with free self-serve breakfast, outdoor swimming, business center, gym, helpful staff, laundry facilities, express check-out, and lobby refreshments.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is Rp1.024.303
Rp1.195.874 total
includes taxes & fees
7 Nov - 8 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
Shower/bath combination
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
Shower/bath combination
  • Sleeps 6
  • 2 King Beds

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About the area

Map
4639 Rittiman Road, San Antonio, TX, 78218

What's nearby

  • Brooke Army Medical Center - 4 min drive - 4.2 km
  • Morgan's Wonderland - 7 min drive - 9.0 km
  • Frost Bank Center - 8 min drive - 9.8 km
  • River Walk - 11 min drive - 14.2 km
  • San Antonio Zoo and Aquarium - 11 min drive - 9.0 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Whataburger - ‬1 min walk
  • ‪Church's Chicken - ‬6 min drive
  • ‪Taco Cabana - ‬1 min walk
  • ‪Zaxby’s - ‬2 min drive
  • ‪Church's Texas Chicken - ‬2 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Hotel near Frost Bank Center
Take advantage of free self-service breakfast, laundry facilities and a gym at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free WiFi in public areas and a business centre are available to all guests.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Express check-out, express check-in and a water dispenser
  • A 24-hour front desk, a vending machine and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 54 rooms include comforts such as first-run films and laptop-friendly workspaces, as well as thoughtful touches such as free Internet and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Heating and fans
  • Bathrooms with hydromassage showers and shower/bath combinations
  • 42-inch Smart TVs with premium channels and first-run films
  • Fridges, microwaves and coffee/tea makers

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  • Breakfast included
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8.4 out of 10, Very good, 1,012 reviews
The price is Rp1.090.994
Rp1.295.381 total
includes taxes & fees
17 Nov - 18 Nov
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run films
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; all guests older than 16 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children 16 years old and younger are not permitted at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center on 7 Nov 2025 start from Rp1.024.303, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Self-parking is free at this property.

What time is check-in at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Checkout is at 11 AM.

Where is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center located?

Located in Park Village, this hotel is 1.7 mi (2.7 km) from Joint Base San Antonio and 2.6 mi (4.2 km) from Brooke Army Medical Center. San Antonio River and Frost Bank Center are also within 6 miles (10 km).

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Reviews

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

7.4

Good

7.8

Cleanliness

7.0

Location

8.0

Staff & service

7.4

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 259 out of 729 reviews
Rating 8 - Good. 195 out of 729 reviews
Rating 6 - Okay. 138 out of 729 reviews
Rating 4 - Poor. 60 out of 729 reviews
Rating 2 - Terrible. 77 out of 729 reviews

Reviews

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Brushed
Stayed 2 nights in Oct 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay beds were really comfortable, room was really clean
Stayed 2 nights in Mar 2025

2/10 Terrible

Leslie J

Disliked: Property conditions & facilities
Exit door panic bar/latch was broken. Instead of fixing, door was locked, not allowing emergency exit.
Stayed 2 nights in Oct 2025

6/10 Okay

Denisse

Liked: Amenities, property conditions & facilities
Front desk was great. Room was ok… spacious but found crumbs on sofa bed.
Stayed 1 night in Jun 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator sounded like it was going to fall apart, part of the flooring in the elevator was as missing. The bed wasn’t clean. The area around it had a lot of sketchy activity. We checked out after the first night and went to another hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2024

4/10 Poor

Jesus

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
Stayed 3 nights in Aug 2025

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service
Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You had a lot of restaurants nearby.
Stayed 1 night in Feb 2025

8/10 Good

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay in this hotel. Will stay again
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was nice enough however we didn’t get the rooms that were reserved.
Stayed 3 nights in Dec 2024

10/10 Excellent

Reinamay

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is clean and the staff was very friendly.
Stayed 2 nights in Jan 2023

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was good the elevator was not working
Stayed 4 nights in Apr 2025

6/10 Okay

Eduardo

Liked: Cleanliness
The elevator was not working and I had luggage to take upstairs. The front desk guy said it has been broken for a while. I was looking for a place to stay for a while but this wasn't going to work.
Stayed 1 night in Jun 2025

2/10 Terrible

Pauline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs upgrades
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very nice
Stayed 1 night in Apr 2023

2/10 Terrible

Kristy

My room was not cleaned properly. I was only given one towel and when I asked for more, he told me to look outside and see if I saw the cleaning lady so she could give me more towels. When i asked for complementary toothbrush and toothpaste, he told me there was no more that I could walk next-door and buy some. Horrible
Stayed 2 nights in Jul 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 2 nights in Jul 2022

6/10 Okay

Anna

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was nice and attentive but there was cockroaches in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 2 nights in Apr 2024

4/10 Poor

Ana

Liked: Cleanliness
Disliked: Amenities
Upon arrival, it all seem right. When we got to the suite the bathroom door wouldn’t close, the phone wasn’t working, the curtain was not properly hung, and the ironing board was broken. Breakfast wasn’t all that, they had the usual but they did have decaf and caffeinated coffee. At one point, I thought it wasn’t BW because the coffee cups were Dixie cups. One good things the King bed in the suite was very comfortable.
Stayed 1 night in Mar 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about it. It smelled bad. Old dated furniture and plumbing. Fire alarm broken also had broken lamps. Needs to be torn down and start new. It’s was the worst experience I’ve ever had at a hotel. If I was associated with Best Western, I would be embarrassed to have this hotel. Words can’t do justice to how bad this hotel is.
Stayed 1 night in Apr 2025

8/10 Good

Edith

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Apr 2024

6/10 Okay

Emily

The hotel is older and needs some reservations. Not sure why there is smoking allowed. I was placed on a smoking floor. Where the rooms were moderately free from the smell, the hallways are terrible. I was placed here to keep the same rate for canceling 1 night of my original reservation. Not a good move on the property. Wasn’t like I was staying the weekend, we were here on a Tuesday for a Wednesday checkout.
Stayed 1 night in Feb 2025